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How would I change the user agent? Never heard of this before, what is it?
It’s a string that your browser sends to websites with information about the browser itself and your OS. Sometimes that info will be used to block functionality.
Years ago I tried to use TurboTax from Firefox on Ubuntu. It wouldn’t work because only Internet Explorer on Windows was supported. I changed the user agent to make it appear as though I was using a supported setup, and it worked flawlessly.
I haven’t actually needed to use one in a long time, but an extension search for “user agent switcher” should turn up something that can do it.
Easiest would be to install a plugin such as “User-Agent Switcher.” This is the string of text that identifies what browser, version, and platform you’re running to the server you’re accessing.