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47 points
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Honestly, I don’t think it’s a big deal. But it’s just stupid as a developer to act like this.

I often ask about risk vs reward in these situations. What were they going to gain by acting like this and what were they going to risk by acting like this?

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31 points

They’re humans, too.

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50 points

Eh. I went and looked at the comments. Sometimes people get a little lippy and it’s whatever? Shit happens. But basically telling the customer ‘i get off on you crying about this’ is definitely going to cause some issues for the company.

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38 points

Yeah, that’s a line you don’t cross in PR ever. “Cry more, I like it” is just not the message you want to send.

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5 points

Sure? But actions have consequences.

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-2 points
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