Honestly, I don’t think it’s a big deal. But it’s just stupid as a developer to act like this.
I often ask about risk vs reward in these situations. What were they going to gain by acting like this and what were they going to risk by acting like this?
Eh. I went and looked at the comments. Sometimes people get a little lippy and it’s whatever? Shit happens. But basically telling the customer ‘i get off on you crying about this’ is definitely going to cause some issues for the company.
Yeah, that’s a line you don’t cross in PR ever. “Cry more, I like it” is just not the message you want to send.