Any time saved by ordering online and picking up the order has vanished chasing customer support people to fix something that would have taken a few seconds through their website.

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-163 points

Tell me you know nothing about front or backend webdev…

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114 points
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60 points

Don’t talk to our “FRONT END AND BACK END DEV” like that.

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“Take what’s coming out of your FRONT END and blow it out your BACK END!

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-53 points

It’s almost like buying and refunding are two completely different processes that are handled under entirely different protocols by credit processors, and one part working has no bearing on whether or not the other part works.

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34 points
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20 points

Regardless of how these protocols may be handled, they advise customers to use the refund option within the order screen on the website, which is what I did.

If it’s broken, why even direct people there? I wouldn’t expect a half-working website from one of the largest retailers on the planet.

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40 points

Tell me you know nothing about anti-consumer business practices…

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21 points

This guy does it all! Front and back!

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13 points

top and bottom, too.

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3 points

In between is the best place to be!

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8 points

Tell me you ever had a dream that you, um, you had, your, you- you could, you’ll do, you- you wants, you, you could do so, you- you’ll do, you could- you, you want, you want them to do you so much you could do anything?

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29 points

My friend, you’re on !MildlyInfuriating

An annoyance is still an annoyance even if there’s a reason for it

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18 points

You’re right, it could be a totally be a different service that is individually down, but dude this phrase is the heckin woooorrrrst

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17 points

Tamest comment I’ve seen obliterated.

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22 points

While this is technically accurate, if this is a long-term pattern you would hope that this would be fixed pretty easily, or have a comparable SLA to other services. If your refund tool is always down, that’s a leadership decision.

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Mildly Infuriating

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