There was a news article the other day about a permant resident applying for citizenship, went through the whole process over months, took the test, ready to swear and they told him that his application needed to be redone because he submitted it one day before he was eligible based on the number of days he lived in Canada on the day of submission. More than one day had passed since the application was submitted… Fucking infuriating.
They’re overly clear on the physical presence requirement and the consequences for sending your application too early. It sucks for him, but it’s also not hard to wait an extra week to apply just to be absolutely sure.
He met the physical presence requirement before anyone even looked at his application, this is where a human should make a judgement call and process it rather than forcing him to reapply. They also didn’t tell him for MONTHS that he wasn’t eligible because nobody bothered to check it early in the process.