62 points
*
I think it’s worse when they say they found a solution and include a link which is now dead.
With Google dropping its archive I feel like dead links are going to be more and more common.
30 points
I hate the ones that are just “open a case” and then they close the thread without saying what the fix ended up being, looking at you Veeam forums.
12 points
*
So many of my searches lead to Microsoft forums where my exact issue is posted, MS asks for more information, then some auto-mod closes the issue because there wasn’t any further follow up and they can’t replicate it.
5 points
And it always marks the damn “thank you for contacting Microsoft” post as “the answer”
14 points
5 points
