Having government owned gas I can tell you it’s also a monopoly but one enforced even further by law
And when government fucked up those management, you as a citizen should held your government liable. People shouldn’t be afraid of their government, the government should be afraid of their people. Also, the government’s main priority is NOT to make a profit but rather serve the people. So there is a (theoretical) obligation for the government to make sure every citizen has access to their service even if at a loss.
A government monopoly run by the workers, not for profit but to provide a service, is far better than a private monopoly.
First world countries tend to not be run for the benefit of all. Not that third world countries are either, mind you, but generally removing the profit motive from basic necessities seems to have very positive results on levels of freedom and social mobility.