I remember back in the day when people would “Jailbreak” iPhones, but never really picked up on what they were doing other than that it let them do stuff that those of us with “non-jailbroken” iPhones couldn’t do.
Are they just booting another OS, e.g. android? Also: why haven’t I heard of it in a while? Is it not possible on newer iPhones?
To be fair, @d00phy did say that
They also started actively working to stop folks jailbreaking. That part, I thought, was too much. Just tell them they void the warranty by jailbreaking and refuse support.
I think it’s fair to void support for someone that goes ham in the terminal and breaks a bunch of shit, at least if you explicitly state that doing so will void support. You have root access on your macbook, but I assume the average person using it knows more about what they’re doing than the average person jailbreaking their phone (which was pretty much anyone as far as I can remember). Also: If you tell support that you opened the terminal and typed a bunch of stuff and now your macbook is broken, I assume support is likely to tell you “tough luck…”