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22 points

That’s how shitty they are, they wouldn’t even pay the medical bills when they knew that their coffee was way too hot. They knew it was way too hot because their guidelines said to make it too hot to mask how bad it is.

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4 points

Agree strongly.

However the reason they used such hot water to create coffee was that using 98C water to make coffee gives you more coffee from the same amount of coffee grounds than using the recommended 90C. Shittier coffee yes, and hotter, but more of it.

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8 points

The actual reason they kept the coffee at that temperature (since it usually wasn’t freshly brewed the brewing temperature doesn’t matter) is that hotter coffee takes longer to drink, which means fewer refills (which used to be free when this happened).

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