Its features are great, like any other web confrence software that does the same.
However the constant UI changes lead to a lot of issues for IT people who have re-tech the entire staff how to use it every update. For a small business thats not probably too bad. For somewhere with hundreds of employee working from home who barley know where the start menu is - that’s a nightmare.
The “new” teams doesn’t work with business accounts. you have to use the specific, now seperate, version for “work and school”. Guess which one the everyone’s existing desktop link is to? Now IT has to get everyone to use the right version of teams…an absolutely insane choice and terrible end user expirence.