I see the matrix is more popular than xmpp, but why?

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25 points

Don’t use either, they’re unreliable services and not enough people use them. Stick to IRC.

https://xkcd.com/1782/

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9 points

typical “my opinion is objective reality” comment. Matrix works well, as does XMPP. Looking over my own experience as user and admin as well as other users and admins, matrix has about the same reliability as the large IMs like Whatsapp and Signal.

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18 points

Matrix does definitely not have the same reliability as WhatsApp or Signal. I’ve used it for around 3 years now with a group of tech savvy friends.

It’s still a regular occurrence that we get cannot decrypt errors, sometimes the app doesn’t show new messages in the chat but they are visible in the preview, also the app can be soooo slow.

Also, I know it’s not user error. If you check the Matrix development and follow their blog posts they already acknowledged the issues and are working on fixes. But for now it’s just wishful thinking when one calls them reliable alternatives for mainstream use. I’m not hating and will keep using the project because I truly think they are doing amazing work.

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2 points

I have had about three whatsapp outages in the last year I used it regularly. They have been regional/global outages, visible on outage tracking websites. I have had zero outages with matrix (bar one that I have caused myself by misconfiguring and the server restarting).

Depending on the time you have used matrix you will have a lot earlier experiences than I do. Yes, sometimes I cant figure out why something is not working but the service itself runs like clockwork.

The issue here is perspective. Whatsapp is proprietary software which runs on company servers. Matrix is a mostly community/non profit led effort and just doesnt have the manpower or money to develop in high speed. For that matter, the protocol is in its infancy.

Its just unrealistic to say whatsapp is „more reliable“.

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6 points

unreliable?

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4 points

A more general chat platform will really want end-to-end encryption which IRC doesn’t have. Matrix & XMPP offer decentralized rooms so you don’t have to create an account & join each server to chat, but rather your server can connect to another server.

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1 point

You don’t have to solve every problem in a single application. If you need privacy, use iMessage or Signal.

Public chat is by definition not secure, anyone can be sitting in the room logging, so it’s not that essential as long as client-server uses TLS. Modern IRC does have SDCC chat, but not all clients will use it, so stick to secure messengers.

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1 point

iMessage doesn’t exist outside the US in practice. Signal is centralized, requires a SIM and a Android or iOS primary device (i.e. you must have a phone & it must use the duopoly OS) making it a low recommendation from me.

TLS is fine for an open, public room, but not all chat rooms are public tho. Folks DM each other too an a chat platform & their talks definitely shouldn’t be un-E2EE as it probably shouldn’t be the server operator’s business.

You don’t have to solve every problem in a single application.

I know what you are saying, but also why not? In the case of XMPP, it is meant to be extended to solve any communication task provided someone can engineer the theory into practice (which is usually a money limitation not a technical one).

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