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58 points
They denied my refund. ¯\_(ツ)_/¯
2 points
34 points
You might’ve gotten an automated denial due to exceeding the standard threshold for refund eligibility. Make another request until it gets human intervention.
6 points
89 points
The standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it’s handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again.
17 points
50 points
This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime.
18 points
They did this to me with Destiny 2 as well. Dragons Dogma II got refunded no questions asked though.
Think playtime plays a factor, though for live-service games I honestly feel like it shouldn’t.
8 points
