Uh, but…OsmAnd is a phone app. So you’re saying you used the website on your phone’s browser, then? I’m not sure if that has an offline function, though I never used it myself. Does it say it has that function? Otherwise I think you will have to install an app, first.
Maybe you downloaded the offline map files, but had nothing to open them with. Apps use their own versions of the map files, by the way, those files you download from the website are for other use-cases.
Osmand+ paid for it and it didn’t work when I left my house. Useless product that doesn’t do it basic functions. And no I’m not going to QA it for them.
Shame, it’s worked perfectly for me for many years. No idea what went wrong with you, of course, and it doesn’t sound like you’re up for troubleshooting. Oh well, hope you have a better time with Google or Apple stuff!