• Google Cloud accidentally deleted UniSuper’s account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
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Sometimes it has to be a hard delete to comply with a user’s request to remove data.

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