The Mach-E is an extremely competent family hauler that mom and dad can enjoy driving. (It is a chubby Fusion with a lift gate.) How many people tow with their family SUVs? A very small minority. The car itself is excellent as-is, no need to pretend it’s a towing vehicle.
I could see how in Europe, where every little compact hatchback has a tow rating, this could be very frustrating. In the US, where mostly college kids drive compact cars, every household has at least two vehicles, and mom regularly hauls the kids around in their “family” 2 ton SUV (that has no hitch), somebody you know probably has a truck. Our tow vehicle standards (either official or customary) seem to be more stringent. That seems to leave leaked into the European-spec Mach-E. Would be nice to have a tow hitch, even if it was just for mounting a bicycle carrier.
In the US, manufacturers are not required to give all vehicles tow ratings and towing with those without one may cause warranties to be voided. That’s why I ended up with a hybrid “SUV” that has nearly the same size as a Prius (1620mmH x 1825mmW x 4460mmL vs 1490mmH x 1760mmW x 4540mmL; it’s 130mm taller, 65mm wider, and 90mm shorter giving it a slightly SMALLER footprint than a Prius while being tow-rated).