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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)(www.nngroup.com)

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BodaciousMunchkin@links.hackliberty.org
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leftzero@lemmynsfw.com
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curiosity (…) patience

Eh, I used to use those back in the day, but for the last decade or so I’ve been using mostly concentrated spite and it seems to work just fine (though I can’t wait for the AI bros to invent a computer that can feel pain… now that’ll make computer wrangling fun again!).

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