by that i mean, those are intangible, effervescent parts of a human being that should not be quantized down to a fucking amazon star system. the ‘anything less than 5 stars is actually bad’ thing is disgusting as well - all modern companies do this.
I don’t quite agree, the metrics were designed to be out of your control, with the only way to meet them being doing more work than actually necessary and to always attempt to deliver the best work.