Just put less chicken in the box! And I used up my reward to get a 2$ small popcorn chicken.
Out of the small packaging maybe?
Now you’ve gotten your inventory counts off. There’s also a (marginal) cost difference between the two size cartons. Of course, this needs to be balanced against customer satisfaction- there will be a non-zero number of customers who won’t want the upsell or to buy an alternative item, and so the question is how much business would you lose vs how much money you’d make offset with the extra time and corporate headache of reconciling inventory?
Not that Sonic shouldn’t do this, just throwing out some real-world considerations.
Lol, fast food workers absolutely do not give this much thought to it, corporate would if it was an over arching rule placed on all restaurants but for running out of a product temporarily while worse case scenario waiting a week for a restock? Under thinking is far more likely, I can imagine that conversation right now……
Hay bos were out of small boxes.
K. I’ll block it tonight while doing my inventory.
K.
Hell, when we run out of the 24 pack bottled water, we throw them a 32 count and call it a day… Some people/companies are so rigid, they lose sight of customer first. Not saying they should bend over backwards, but consider the lost sales by not even attempting to make it right.
If so, it’s still probably deliberate, because corporate knows full well a bigger box would work too. Eshittification is coming for our nuggies.