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19 points

It is broken in the sense that it’s absolutely insane that they can take 30% and nobody can build a competing product that only takes 20%.

It is not broken in the sense that they keep doing what they are doing and developers and customers consistently choose their offer.

It’s not a monopoly because they exploit their position.

It’s a monopoly because nobody else is trying hard enough.

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-2 points

It’s a monopoly because gamers go where games are, and developers go where customers are.

For the same reason Apple App Store / Play Store is a duopoly.

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