as of 2021, Valve employed just 79 people for Steam, which is one of the most influential gaming storefronts on the planet.
There’s value in stability, but some things have long been stagnant and could be improved. It took a long time for the client and website to get some significant changes.
I don’t know if I would prefer more changes. I certainly would like and want some. But that could inevitably lead to undesirable changes too.
When I applied for a job there over a decade ago [to improve some stuff myself] I didn’t receive an answer.