Aww … poor little ISPs.

194 points

As a European I’ll never cease to find it mind blowing that it is normal for a Americans that the cost to them of damn near everything is more than the cost initially shown to them.

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112 points

You’re completely right to feel that way. As an American, it’s mind blowing to me, too. I really don’t like the fact that “hidden fees” have become normal.

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77 points

Traveling in the US it can often feel like everyone wants to scam you or take advantage of you if you don’t pay attention.

Heck, even store prices and restaurant prices aren’t the real price.

Store prices are without sales tax/VAT, and restaurants wants you to tip 20% so they can keep not paying their “employees”.

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22 points
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The tax drives me crazy. The excuse for not displaying the total price after tax is because it’s different for each state. …yet the cash register seems to be able to handle that perfectly fine. So it can’t that hard to figure it out.

Edit: after a quick look into it, the main problem is tax in a lot of places is based on the Total amount sold, not on each item. So that could definitely be impossible to display before hand.

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2 points

And that’s why I am a misanthrope… hard to love humanity when they’re penalized for not being out to get you

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25 points
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That’s still my favorite EU legislation. The price that is displayed must be equal (or higher, discounts are still allowed) to the price that you pay. Taxes, tips, fees, everything must be included in the price.

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11 points

I get the “but different states sales taxes thing”, for national advert. However even then, just make them present example price

Get the new Moborola Bazer, only 549 dollars*
* price example for Buffalo new York, including taxes and fees

Since if one is going with “well the final price you pay might not be what was advertised”, make it be more representative and real. Yeah the final price might be different sometimes even lower depending on your local taxes compared to the example prices calculation locations taxes.

Local advertising or on the shelf prices? There is no excuse, you are selling in that location. You know what the taxes and fees are just add them in. Any rare special discount and discrepancy cases, well the people eligible for those know to expect the difference.

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18 points

Some things we have to buy without know the cost, hospital/doctor fees, insurance can surprise you, etc.

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14 points
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It’s why the “Oh the Free Market will sort itself out” is such a bullshit claim.

My five year old who just got shot at the fifth school shooting this month is just gonna have to buckle down and be patient while I compare quality of service and cost of… the one hospital in town and… that one in the next county ever.

/s

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5 points
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It’s funny because I’ve literally never seen a single person genuinely make that claim. Just people being mad about theoretical people making that claim. I’m sure they exist, they must with how many people claim to know someone that said it, but that line of logic doesn’t seem to be as common as people make it seem.

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8 points

It’s government mandated. We have variable sales taxes on every product. And it isn’t included in the ‘price’.

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39 points

Stores can show out the door pricing of most products, they just won’t. It’s fairly common in the cannabis space because they don’t want to make change.

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1 point

Nice!

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15 points
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Variable taxes based on region. The rates don’t change within a single store, which is where all of the labels are printed. Just print the label with the tax added.

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12 points

Right. Same excuse as the cable companies. They can clearly calculate the price easily when you get the bill. They can just as easily calculate it when showing you how much it costs.

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6 points

No it isn’t. But companies are certainly trying to make it so.

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3 points
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It’s actually only a few things. The vast majority of the goods we purchase are clearly priced. Most states (and some local jurisdictions like big cities) do have sales tax applied to purchases of non-essential goods, but those rates are generally much lower than the national sales taxes in most European countries.

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32 points

Sales tax is the most obvious example of adding to the cost I’ve been shown, but it’s everything. Here if there is a price on something that is the price you pay. Period.
If I have €5 and the price on the shelf is €4.90 we are all good, and I don’t even need to know what country I’m in!

But is is more than that, if I take my car in to be fixed, they have to agree every cost they want to charge me in advance at no point can anything cost me more than I expected and agreed to up front.
Airline tickets, theatre tickets, hospital bills, TV ads, you name it, the price they state or advertise is what I pay, no ifs-no buts.

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10 points

Bragging <.< Trying to make us all jelly.

Or jam, or marmite, or whatever bread-spread-stuff.

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0 points

I wish.

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16 points

I’m seeing it more and more. Little “processing fees” here and there, some tied to COVID, some tied to credit cards. There needs to be a clap-back against this behavior.

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4 points
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The number of places trying to suddenly add or expect an 18% tip or something infuriates me.

Like, why the fuck are you making me suddenly opt out of an 18% tip, Subway? What the fuck would that be for? And after your prices have gone up like 50% in 3 years already??

And I’m sure a bunch of morons pay it, which is why more and more places are pushing it.

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1 point

How about a “convenience fee” for making an online payment. Why should I pay a fee to make the transaction more convenient for the company who no longer has to pay an employee to take the payment in person?

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11 points

It’s not about having a sales tax applied to some or all goods or about how much that’d be. It’s about not listing the final price including the tax right until you’re supposed to pay for it. How dumb is that?

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5 points

I love oregon, no sales tax so the listed price is the price. Now all these idiots moved here and are making changes as to why this place was nice. Like trying to implement a sales tax and getting rid of the urban growth boundary

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11 points

It’s actually almost everything unless you live in one of the 4 States without sales tax.

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5 points

Which, in the case of Oregon, means income tax rivaling federal, and you’re paying that on rent. The money always comes from somewhere, and I despised it far more than I worried about coming up with $1.07 for a 99-cent burger.

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111 points

This is why the ISPs don’t want to do it. The FCC told them:

Providers are free, of course, to not pass these fees through to consumers to differentiate their pricing and simplify their Label display if they believe it will make their service more attractive to consumers and ensure that consumers are not surprised by unexpected charges.

The ISPs refuse to eat the costs of doing business. They know people will shit when they see all the fees that customers do not need to pay are being charged to them.

There will be lawsuits when the fees are listed.

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45 points
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It’s not really about eating the costs of doing business. A restaurant doesn’t charge you $1 at the end of your bill for washing your fork, it’s just part of the cost of serving the dish and so your Salmon Rice dish is $18 not $17.

The point is that the listed prices for services should either have these fees be built right into the price…as pretty much all businesses do…or if you’re going to put it at the end of the bill then it needs to be clearly defined per FCC.

It’s a transparency problem. Not only is your $60 cell phone bill not actually $60 but then they also don’t tell you about the additional fees very well when they tack them on at the end. It’s gotta be one or the other, not neither.

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43 points

Restaurants also don’t have a line item on their bill to make you pay for their anti-unionization efforts. ISPs, on the other hand, do often have a “regulatory recovery fee,” the purpose of which is to pay their lobbyists to fight regulators so they can continue to screw you.

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15 points

An increasing number of restaurants are pulling exactly this sort of bullshit–little 3.5% fees at the bottom of the total check disclosed only in fine print on the menu (if at all) tied to COVID, paying their staff, processing credit cards, etc. It needs to end. Pricing should be upfront so customers can compare what they’re actually paying, not snuck in at the end.

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12 points
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Why does everyone try to prove everyone else wrong? That entire first paragraph is completely unnecessary. You can simply add to a discussion without being "well actually " about some detail you want to nitpick. The other two paragraphs are spot on.

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18 points

Because it’s a meaningful distinction. The issue isn’t them passing the cost to their customers. It’s them lying about their prices instead of telling you what they’re going to charge you.

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9 points

Not trying to prove you or anyone else wrong… that’s a really odd and unnecessarily defensive take.

It’s just a discussion.

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6 points

It’s really one of the worst things brought over from reddit

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37 points

Difficulty doesn’t make sense, because if they can charge you for it, then they can list it out on your bill.

Unless it’s a “we need to show profit growth to our shareholders” fee.

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3 points

Exactly.

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85 points

Aww it’s too hard… well make it simpler by not charging shitty little fees.

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That’s what makes it hard. If they tell you how much bullshit they add on, you wouldn’t pay.

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28 points

Lol as if people have a choice and there isn’t a monopoly on ISP coverage

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9 points
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If latency isn’t a top-tier issue, a 5G hotspot is a viable alternative in good coverage areas. I switched from Charter to T-Mobile by selling myself as a sole proprietor seeking a business account. Immediate $35/month savings to $50 for unlimited (I used 150GB in my first month without hearing a peep) and ready to go into my van in a few weeks. Speeds are generally 250-300Mbit, dropping to 80Mbit during brief congested periods.

Oh, and no bullshit fees. It’s actually $50 on the nose.

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True. Perhaps “people will be more emboldened to break up their monopoly” would be better.

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62 points

If it’s too hard to list them, it must be even harder to charge and bill them.

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14 points

It is, that’s why they probably overcharge you. They figure better to charge you for things and let you figure it out.

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50 points

My ISP has no problem breaking out the fees.

And… I am indeed, in the US.

So, not seeing the issue here.

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61 points

It’s not actually about listing the fees. They’re worried that if they have to list the fees, customers will realize they’re paying 19.99 a month to rent a router, or are getting charged for a land line they didn’t ask for.

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18 points

And get a discount for letting the cable company claim they have cable TV to scam money from ESPN.

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4 points

Could you explain this more?

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16 points

Yea… Comcast is really bad about that. When I had them a decade back, I made sure to being my own hardware.

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25 points

Americans pay extra for the ability to call emergency line 911!?

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7 points
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911 and similar emergency numbers always cost money.

In many places individuals pays for it through taxes, but people may not realize it because there’s 1 tax and 1 big budget that pays for many different public services.

In the US I guess the cost is separated from other public services, and paid through ISP via a fee.

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8 points

I’m just here wondering who out there wouldn’t want to be able to call the emergency line.

It shouldn’t be a separate fee, but rather incorporated into the tax that pays for all the emergency services anyway.

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5 points

You do too. It just might not be reflected on your phone bill, and is just lumped in with your normal taxes / VAT/etc…

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24 points

You’re paying $130 a month for your internet?? Where in the price gouging place do you live?

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14 points

130 for 500gb fiber is an awesome deal in the US.

I used to pay $120/mo for business class 50mb asymmetrical coaxial with like 10 up. Had to get business class when Comcast started introducing data caps on the residential tier.

Now my ISP is bundled with my rent, so what I’m actually paying is totally opaque. No idea how much of my rent goes to Comcast. Oh, and it’s not optional. I can’t even get other service here because Comcast has a partnership with the building owners.

Telcos are fucked here.

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2 points

Trust me. This is CHEAP compared to what I had a decade ago.

One Decade ago, I paid 95$ a month for “15 mbit” ADSL. Which- topped out around 8Mbit/s on a GOOD day. (Rain/moisture wrecked hell on the lines around here.)

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