2 points
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you want to message support within the cheogram app at +14169938000@cheogram.com they’re pretty prompt, very knowledgeable, and very helpful.
or, by SMS at +1 312 796 8000 (USA) or +1 416 993 8000 (Canada).
1 point
You can’t forward SMS due to how the protocol works, but calls you can forward using the “configure calls” command with the bot. Set the URI to tel:+15551234567