- see cool video on front page
- click
- “Haha, fuck you, you’ve just clicked on the invisible button that takes up half the thumbnail like a fucking moron!”
- redirected to the sponsorship info page
- go back
- video gone
why are you completely incapable of making a functional website you wet dildo
The one that drives me insane is using the touchscreen on my Surface:
- Go to a channel’s page
- Click on the video tab
- Scroll through and find the video you want to watch
- Click on the video and YouTube slides to the playlist tab instead of starting the video. Every fucking time.
I have literally never experienced this.
Pretty much all of google products do that. I have to work with gsuite, and when you go to chat, you click on the person you want to talk to, start typing as you see the box, but then, for whatever reason, it switches to a search on the right, or bring you back to the chat home page.
On YouTube, you see a video, you click on it and then for whatever fucking reason, the video moves right and you click on a dumb ad or a video you don’t want to watch. Go back once and the video isn’t there anymore.
It’s a shit show
They’re just doing what they’re paid to do.
What they’re paid to do is increase ad exposure to drive as revenue and YT premium subscriptions.
General public UX is a distant tertiary goal, in terms of what’s actually on the Jira board (or whatever they use).
How the hell does getting redirected to this page drive any kind of exposure?
You need to understand that most software engineers are treated like code monkeys these days, and very often get overruled by product people going “idgaf just do the thing I said in the ticket”.
Source: am software engineer, and have been for about a decade and a half
I worked at Lowe’s and our method of searching for products was the same as a customer’s: the website.
But the website’s search is designed to always return something.
This means if you search for something we don’t have, it would just show you some random shit.
For some reason this infuriated me. I was always apologizing to customers for our terrible UX.
I’ve raged at the incompetent UX design so many times, like recently when I was trying to add videos to the currently playlist in a certain order, since you can’t reorder yourself. The mini player blocked the controls I needed for the last item on the page, but closing the player wiped out the playlist. Cue scream of rage and a few choice words at volume.
YouTube UI/UX in general is total trash. The Apple TVOS version is probably the worst but I haven’t seen a good one yet.
One of the worst pieces of UX is when you turn on subtitles in the phone app. It will pop-up a banner that says something like “Subtitles turned on” that appears on top of the fucking subtitles and stays there for about 3 hours, making it impossible to read the subtitles. Why is there a banner for this in the first place, I know the subtitles are on. First of all I was the one that turned them on. No need to inform me. Second of all I can tell by the fact that there are subtitles on the screen.
What bloody UX genius came up with that crap?