122 points

Plex will do anything other than make their player easy to use.

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18 points

My only real complaint is their app is laggy.

Do you have other complaints with it?

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21 points

Biggest issue I and my friends have with my Plex server is the constant buffer-play-for-a-minute-buffer issue with certain anime subtitle formats. Although the little bit of searching I’ve done with that indicates that may be more of an issue with the device being streamed on than with Plex itself. I dunno.

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23 points

Certain subtitle formats cannot be directly streamed, so your server is probably re-encoding video on the fly to burn in the subtitles. PGS format is actually a series of images and will always require re-encoding video. Picking SRT should work with device direct streaming.

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5 points

As someone else said, this almost always comes down to the device they’re using. Especially if it’s a Playstation console or a Smart TV (in my experience) as they don’t support x265 codec or have .ass support, or both

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1 point

Come to think of it the AppleTV app does say a piece of media doesn’t have subs when it does. And if I turn them on the playback hangs for ~10 seconds.

I don’t get the play/buffer/play/buffer issue but I only really use it on my LAN so not really a surprise there.

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11 points

My main complaint is when it decides to just stop casting to Chromecast in the middle of episodes randomly - then I have to open the app, reconnect, and resume.

Also I find the Chromecast controls stop responding frequently making it so I can’t pause what I’m watching - it’ll like disconnect from the Chromecast but keep playing.

My partner also complains about lots of bugs on the iOS app.

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1 point
*

I’ve been having trouble with this too.

So far my best assessment is that the problem stems from the Chromecast not playing well with my router. Resetting the Wi-Fi on my router tends to fix the problem, but it’s seriously annoying.

Separately, I also have issues with the play/pause not working when casting and some other weird interface behaviors sometimes. But all in all, it’s worth complaining, but it still works better than everything else.

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8 points
*

It’s terrible with direct streaming lossless Dolby Atmos (TrueHD) streams, not only where it’s not possible but there are workarounds (AppleTV / Infuse), but also on each and every platform it’s being done by other apps (Android, Xbox, PC / Kodi).

I only use it because I paid peanuts for lifetime premium and alternatives have egregious UX that I can withstand but my extended family cannot.

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8 points

My biggest complaint is that it defaults to “recommended” instead of “library” which means for new users (family members you are trying to help remotely) don’t see the videos in your collection but instead a random unordered list to scroll sideways.

After you select library to see everything, it doesn’t save that view as default unless you go into settings and change it to remember changes.

A new annoying feature they added is when setting up a new account, the default is to send every video you watch to all friends/family unless you select disable. So you can’t even setup quickly by putting in a user/password and being ready to go. You have to talk family members through setup or everyone with access to your Plex will get email spammed with everything that person watched.

I have home videos on my server and this means lengthy phone calls to family so they can actually see the videos.

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-1 points

My biggest complaint is that it defaults to “recommended” instead of “library”… it doesn’t save that view as default unless you go into settings and change it to remember changes.

That’s a pretty minor gripe considering there is a setting for it. Also, given that it’s a you-get-it-one-way-or-the-other kind of setting, they’re always going to be upsetting someone.

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2 points

Yes I’m absolutely hating the Android app. The core player experience is so much better on iOS. No need to worry about direct play/transcode, it just works. It’s rubbish on android

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58 points

all my homies use jellyfin…

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20 points
*

Was going to say the same. Why use plex, when jellyfin exists.

Edit: spelling

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22 points
*

Because jellyfin has less device compatibility, worse transcoding performance, and still struggles with media matching. Oh and still had memory leak issues.

I have it installed, regularly update and test it, i want to ditch plex. But it’s just got to many basic issues. Anime matching in particular is rough and yes even after adjusting match sources some anime just outright fails till i manually match, matches incorrectly, won’t work either way.

No it’s not the filenames. I use Sonarr, they are all very clean.

Series name(year) | Season folder (001) | SxxExx episode title

Edit: i give up figuring out how to make this stay treed, fucking hate reddit/lemmy formatting

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7 points

worse transcoding performance

You have to pay on Plex to use hardware acceleration for transcoding. Lmao

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9 points

i use Jellyfin but a big thing that Plex has is the ability to easily stream remotely. Its doable with Jellyfin but requires a lot of manual configuration that a non technical user just can’t/won’t do.

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2 points

For the sake of not being trapped by Plex I could deal with all the other problems everyone’s listed here.

But asking my friends and family to either use tailscale or for me to leave that open highly complicated open source project dangling out there on an open port…

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4 points

Jellyfin has automatic port mapping, but it’s been hit or miss in my experience. I use Zerotier for remote access, but I forget that not everyone wants to take the time to play around with stuff.

Relevant XKCD

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5 points

I find the Jellyfin UX to be unbearable. It frequently shows the metadata for completely different movies, despite perfect file naming. Nearly every time I use it I have to restart it due to some weird UI bug or another.

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3 points

Right now for me its smart collections and playlists and the fact that you can pin them to the home screen. My family lives off the home screen and smart collections.

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4 points

The only reason that Plex has survived every service purge on my system is because Jellyfin doesn’t have a PS4 app. Every other device that accesses my media is going through Jellyfin. I have my PS4 connected to Jellyfin via DLNA, but asking my wife to give up the polished (turd) Plex app for the file-picker front end in the media player app isn’t a viable option for me.

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-1 points

Dude…what’s your CashApp? A Firestick costs like $20.

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-5 points

Why use a PS4?

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9 points

Is there a good walkthrough of how to set up Jellyfin on Linux? If I’m breaking away from a shit OS, I may as well try breaking away from an increasingly crummy Plex

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5 points

depends on your distro.
an internet search like “debian jellyfin install” should point you into the right direction.

if in doubt or having trouble: there’s a friendly linux community around the corner.

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4 points

The official documentation has some guides on setting it up in a few different ways, although they assume the user is decently familiar with Linux/terminal commands and such. There might be some more beginner-friendly guides out there, though.

https://jellyfin.org/docs/general/installation/container/

I switched from Plex to Jellyfin a while back and I’ve been very happy with it.

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I don’t care about the photos. But glad to hear they are taking photos and music out of the main app and making it less bloated.

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1 point

I wish they’d allow syncing of my full music library to my mobile app so I can finally get off Apple Music.

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2 points

Musicbee can pull your songs and playlists from itunes and allow syncing of them to your phone. It doesn’t do streaming though.

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1 point

To what app in the phone? Does it keep playlists?

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2 points

Put all songs in a playlist and then download that playlist?

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2 points
*

But I need all my playlists, not just all my songs in one big useless playlist. I have around 50 of them.

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26 points

So still not addressing the myriad problems the player has, especially on AppleTV where it’s been reported for nearly half a decade to not work well. But hey you get yet another place to do photos things (which they admit literally no one wants or uses, they’d be better off dropping support for photos altogether).

This is super frustrating because plex is very polished despite its clear bugs and misdirection. I just switched over to JellyFin and it’s faster and much more focused but just still has a lot of rough edges. I’m not sure which will be my long term solution but plex needs to attract folks to subscribe and focusing on features that 1/5 of a percent of users utilize is not how you do that.

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14 points

As a longtime Plex user, I also hate their lack of focus and tendancy to priorotize bad features (like paid streaming and VR). But this one feels more like a way to re-focus on video by removing photo code from the main (video) app’s codebase, making it easier to maintain.

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5 points

Can Jellyfin and Plex point to the same libraries and coexist?

I haven’t tried it before but maybe I should. I don’t have huge complaints with the Plex AppleTV app. I just find it laggy at times.

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12 points

They can, I turned off my plex VM to save resources but no real reason they can’t both point to the same libraries at once.

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9 points

Yes I do this. Same exact library folders so I can let my friends use whatever they prefer. If everything is named in a Plex friendly way it should just work in jellyfin.

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2 points

I don’t use it much but haven’t had too many issues with plex on apple TV. I do have infuse too and a lot of people with plex servers prefer infuse on apple products.

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2 points

I switched to Emby earlier this year and never looked back. All the core features are solid. And it works great on my AppleTV.

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5 points

I only recently started using Plex because they added the Drew Carey Show. I didn’t know they were anything other than a streaming service.

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18 points

Their main product is a server that you run on a computer and lets you stream your own content.

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3 points
*

Their main product is telemetry and selling your watch history to advertisers.

That’s why Plex doesn’t work without an active internet connection.

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