Microsoft is done supporting the original Surface Duo, three years after it first launched on September 10. The company has stated from the very start that the Surface Duo would receive just three years of OS updates, meaning today is the last day that Microsoft has to stay true to its word.

Going forward, Microsoft will no longer ship new OS updates or security patches for the original Surface Duo, meaning Android 12L is the last version of the OS it will ever officially receive. Surface Duo only ever got two major OS updates, one shy of the average three that most high-end flagship Android devices get these days.

177 points

$1200 at launch, three years of updates. no wonder we’re burying the planet in e-waste and plastic.

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83 points
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You know, I don’t disagree with vendors putting whatever hardware they want in their devices, and I don’t mind vendor-customized software. But what I do mind is the barrier of supporting these devices without relying on the vendor.

If I buy an x86 computer, I can use it basically however long I want to. I can put a variety of operating systems on it, and I don’t really need to rely on vendors much aside from binary driver blobs, which isn’t really that much of a problem these days.

I really wish that Android wasn’t so customized per device. I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model. Android is open source and all, but simply having the sources to work with is the easiest part. Making it actually work is significantly n more difficult.

Imagine buying that aforementioned x86 machine, but you had to run a giant, customized binary blob specifically made for a laptop’s make and model. And you had to throw it away after a few years not because you need more resources, but because you cannot upgrade the OS anymore.

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52 points

The reality is that we need laws that force them to either to continue to offer affordable support or publish all the specs and documentation when they drop support. Vendors shouldn’t be allowed to do otherwise.

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21 points

That sounds pretty reasonable. I feel so owned by technology lately. It used to be exciting to have tech that you could decide when you wanted to retire it and focus spending on something new and different that served a different purpose. Now I feel like I’m stuck with all the same basic gadgets but I just need to keep throwing money at them to replace them every few years. It’s about as unexciting as having to spend money on an oil change. I’m pretty primed by this as recently my electric objects picture frame just pulled the plugs on their server recently with no notice and bam, I have a black screen in my living room instead of pictures of my dog, family, and favorite artwork.

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8 points

I wish I could just install upstream Android on anything that can run it, instead of special binary images for each vendor’s make and model.

Why doesnt it work like that though? Combined with mandatory open bootloader it would free people

pls,eu🥺

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5 points

Generally, the hardware in a small, power-efficient, SoC embedded device is going to be a lot more particular and a lot less general than your gaming computer’s motherboard. It’s harder to write general OS software for specific integrated systems rather than a big set of chips which provide an individual chip for the BIOS, specialized chips for the PCI ports, etc., all of which have become more standardized over time.

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14 points

Yup. All these devices that release, like do we need 6 different iphones every year, 20 different samsung phones, etc.
It’s a fucking joke.

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-13 points

Then stop buying six different iPhones every year and 20 different Samsung phones every year.

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15 points

Fuck my bad, can’t help myself.

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79 points

Zune : Never forget

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13 points

Music players in general haven’t been doing well. Phones are too big to be proper replacements for all uses.

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4 points

They’re doing pretty good, they just aren’t a huge market like they used to be. It is a niche market nowadays.

Typically you only see people buying one for one of three reasons:

  1. They cannot have a phone/do not want a phone

  2. They want to separate music listening from their source of contact (getting a phone call forces you from the music)

  3. They chase higher fidelity audio (only the case with quality DAPs)

4 (bonus). Phone has no headphone jack, but that’s usually only the case in conjunction with 3

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1 point

I still use my 2016 SE despite having a never phone. But I need pockets to carry that around, custom fit pockets if I want to be able to run with it without it being obstructive, because of how big even that old phone is.

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0 points

3 and 4 can be fixed with a portable USB DAC/AMP. Lots of options there.

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10 points

Gods I loved my Zune.

If I could find a digital audio player like the Zune but with support for Tidal I’d be so happy.

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6 points

I know Fiio makes some music players, not sure about Tidal though.

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2 points

WM1AM2, though if you’re fine with using Bluetooth streaming (LDAC) on the WM1A I’d recommend getting that and installing walkman one on it instead.

I’d really rather not encourage the android based DAPs, it is good for a phone or tablet, but it makes the DAP part a bigger pain in the ass since they typically do NOT get updates to the base operating system, namely due to the fact that they have to design the audio component from the ground up. Linux based DAPs are a lot better in my experience.

I’ll say that it is easier for me because I download most of my music, but I don’t have any problem streaming from my devices to my WM1A. Keep in mind you’re likely to be within earshot of these devices anyways because a DAP isn’t going to have a sim card, so it either needs WiFi or proximity to a device that does, but the benefit with LDAC is that you have your library accessible from those devices as well.

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1 point

WM1AM2

The price alone makes that a non-start for me, but thank you for the recommendation nonetheless!

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53 points
*

This is why I got a Nokia Lumia 1020 and used some duct tape to stick it to a Motorola Droid. I get it all: multitasking. 2 screens that fold up. Great camera. 2 SIM card slots. 2 operating systems for max compatibility. Plus, a slide-out keyboard and multiple batteries.

People ask me “Is it secure?” Shiiiiit. Come try me and we’ll see who is secure when you get knocked upside the head with it. “Is it up to date?” It’s two phones, my man. I’m up to date your girl and her friend.

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49 points

It’s really sad how dirty most companies seem to be doing the consumers when you’ve got Apple still pushing support for 6 year old phones. At least one company sets the standard. Now, can we get a Linux device that is a clone of the Surface Duo and has security updates for 5 years? Please?

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10 points

I’m not even an Apple fan. If Android had the product support longevity and privacy of iOS, I’d consider it. But nope, we get disposable products and an icky privacy history. I wouldn’t call Apple great in either category. AFAIK there are no smartphone manufacturers who are.

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6 points
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Regarding privacy on iOS, I recommend watching [this video] (https://www.youtube.com/watch?v=JHnBOUNxHsw). You can get more privacy on Android with some tweaking (custom ROMs, AdAway, uninstalling pre-installed bloatware, etc…). There are several ways to get more privacy, some easier than others. I know most people won’t even try. On the other hand, with iOS, you’re handing your privacy over to Apple in good faith, but you have far fewer options to take things into your own hands. People want privacy out of the box, but that often clashes with companies’ interest in making as much money as possible (simply put). Some companies use privacy as a selling point in their marketing campaign, but often it is just false advertising.

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5 points

you call it “some tweaking” when in reality for 99,5% of android users it would be the same to tell them to get better performance on their cars if you just switch out the engine, do a custom paint job und replace the computer", just to have them finding out, it’s not even possible because on most models the hood cannot be opened.

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1 point

Here is an alternative Piped link(s):

https://piped.video/watch?v=JHnBOUNxHsw

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I’m open-source, check me out at GitHub.

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2 points

Indeed but this highlights a fundamental issue with phones (and all devices): because Apple can continually monetize their devices with locked-in app stores and a litany of services etc they can easily afford and are incentivised to support devices for a long time.

Device makers third-party to platform ecosystems, like Microsoft to Android (but not Windows) find it extremely difficult if not impossible to gain these sorts of long-term monetisation which incentivises maximizing profits on the sale and then immediately dropping support.

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2 points

When even Apple keep their stuff supported, you know everyone else is in the wrong.

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2 points

Yeah, great standard setting by apple, supporting their users by intentionally slowing down their phones to encourage them to buy new ones.

Is the standard to attract class action lawsuits?

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13 points

Typical misinformation. The lawsuits that worked are for Apple not informing people, not because Apple slowed down the phones. The ones that have been about the slowing down have either lost or been thrown out.

Also, your logic doesn’t make any sense. Are you saying that a slow phone is more likely to encourage someone to buy a new phone versus a phone that constantly dies at random times?

And if you wanted your phone back to full speed, all you had to do was replace your worn out battery. That seems like a dumb way to upsell someone on a phone if they can pay $100 for a new battery and have their phone back to full speed.

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2 points

I actually mostly agree with you apart from one thing.

Are you saying that a slow phone is more likely to encourage someone to buy a new phone versus a phone that constantly dies at random times?

Yes. I think this could be true in a lot of cases.

Personally, if I saw that my phone was dying at 50% battery but was otherwise fine, I’d think that my phone needs a new battery, and I’d weigh up my options between taking it to a service centre or buying a new phone.

If my phone was rendered almost unusably slow, but died instead at 20%, I’d think my battery is a bit degraded, but that my phone is too slow to be useful after a battery swap anyway, and I’d jump straight to buying a new one. I wouldn’t know that the battery is what’s causing the slowness to begin with.

IMO, as long as you inform the customer, option 2 is the best. Otherwise I’d prefer option 1.

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1 point

If it was really beneficial to the consumer, Apple would have been advertising it before they were legally required to tell people about it.

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8 points
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-1 points
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6 points
*
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6 points

Apple reduced peak power limits on older phones with wrecked batteries. If they hadn’t, people would have had to put up with their phone crashing.

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3 points

It’s amazing how in a story about Microsoft letting customers down, people feel compelled to make up bullshit about Apple.

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0 points
-5 points

I stopped using the iPhone when Apple’s “support” involved rendering my 4S unusable. They set a standard, but it’s not consumer-friendly.

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31 points
*

No OS updates is one thing, but no security patches is not great. The base Surface Duo can easily do another 2-3 years.

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9 points

Here’s hoping someone gets LineageOS ported.

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2 points

Yea, especially if this is a second machine for productivity. The Duo is hard to beat and Lineage will help it lots.

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2 points

Yup. Just like my Nexus 10. Even though no one loves it I still do…

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