People are getting fed up with all the useless tech in their cars — For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, wit…::People are dissatisfied with the technology in their cars, according to a new survey from JD Power. They especially don’t like the native infotainment systems.
Some proposed design principles:
- It’s a car.
- It’s not a goddamn TV.
- It’s not your goddamn ads platform or subscription service.
- It is, however, a piece of life-safety-critical equipment.
- Because it’s a car, the driver wants to deal with car stuff like driving, navigating, fuel, roads, obstacles, and not killing people.
- They also want to make it passably comfortable by messing with the heat or AC, the fans, the windows, and the fucking moon roof.
- Messing with your phone while driving is Actually Illegal these days in civilized parts of the planet. This is for good reason: people get killed that way.
- If the car requires messing with your phone, or messing with something that is basically your phone, then you have failed.
- There should be a big knob with a fan icon on it. Turning this knob all the way to the left causes the fan to turn off all the way. Turning the knob all the way to the right causes the fan to turn on all the way.
- If I ever have to use a touchscreen to control the side mirrors, I will become an extremely unhappy ape.
I would pay more to get a car with more buttons than you can comprehend and a small little infotainment system that allows you to play music than a super futuristic car with a iPad in the center and nothing else in the center console area.
physical buttons for the important stuff; stuff like setting interior RBG lighting color and intensity? that can go on soft buttons.
Mazda. They’ve brought back physical buttons and have support for CarPlay if you want it.
Get a 2004-2009 car, yank the stereo out and throw an aftermarket headunit with android/carplay in. Best of both worlds!
Ugh one of our cars needs a new head unit, as its mid-2000s aftermarket unit has gone bad. But I can only get the dang thing halfway out. I can’t even get to seeing the wires in the back. No idea how it was put in, but it seems the wires are too short, maybe I have to remove the whole dashboard front thing?
No. 9 but for media volume, touch controls are garbage and gestures are even more garbage.
Looking at you, VAG.
Oh yeah those shitty VAG touch controls. Went to a customer with my employee in summer. When returning home we opened the sunroof to cool the car down quickly. Couldn’t close that mf for 10kms on the autobahn until everything cooled down. Absolutely horrible.
When returning home we opened the sunroof to cool the car down quickly
Wouldn’t AC cool it down quicker? And more efficiently at autobahn speeds anyway, drag is worse than running AC at speed.
I don’t disagree with you on the horribleness of the controls though. Worst part is, MB has gone the same route. I’ve got the last generation with physical HVAC buttons. I have no idea what my next car will be, but apparently Mercedes doesn’t want me to buy their cars anymore. Mazda has come out as anti-touchscreen, which I admire, but it’s going to be a hell of an adjustment in terms of suspension and drivetrain comfort.
…who tf…which car maker has gestures? If you’re gonna gesture how about you gesture your damn hand over to the button?
No. 9 but for media volume
Thankfully, all cars I’ve driven that had a touch screen also had some media buttons on the steering wheel. I’d prefer to have good old physical buttons in the center console, but at least you didn’t have to use the touch screen.
Buttons on the wheel are better than a touchscreen, but they suffer from being all backwards sometimes, as you use the wheel for it’s intended purpose. The old Peugeots had this thing behind the wheel, you can controll the radio with, using just 2 fingers, without looking. It’s the peak user experience. Nothing will ever beat it. I feel a suden urge to buy a beer for whoever came up with it.
Why 10? It’s not like you do that while driving.
Thing is every knob saved saves time and money during manufacturing. So the companies want to put as much as they can on the touch screen. I don’t mind if they do that with things I do before driving, I mind a lot if it’s something I have to do during the drive.
Yeah they do it to save money, and then charge you out the ass for “oOh LoOk ItS tHe FuTuRe”
Well prices should come down once competition from the Chinese manufacturers picks up. Hopefully at least.
In China you can get a VW ID.3 for 15000€ and a Tesla model 3 for 30.000€.
Why 10? It’s not like you do that while driving.
Thing is every knob saved saves time and money during manufacturing. So the companies want to put as much as they can on the touch screen. I don’t mind if they do that with things I do before driving, I mind a lot if it’s something I have to do during the drive.
Agree… but I live in America… so there’s basically no reasonable alternative
Bitch I biked across this fucking continent. You have choices. Your fucking lazy.
I have been saying this for years. The last thing your car should do is take your eyes off the road. This is a 1-3 ton box of metal hurdling at 60+ miles down the highway next to a bunch of other metal boxes that can all kill each other.
And car manufacturers seem to be in love with the idea of you forgetting you’re even driving. Add on all the bs lane assisting, warning bells, alerts, automatic correction, and the driver is convinced that the car will protect them.
These are all systems built on software. Last time I checked, that shit has never been reliable. If the software fails, the manufacturer can just hide behind “They weren’t paying attention!”
Mfer, YOU TRAINED THEM TO IGNORE IT. I don’t know what I’m going to do when all the cars from before touchscreens and digital gauges are no longer running or affordable because I hate the idea of having to look at a screen to change volume or turn on the AC.
Modern cars can suck a fuck.
Mfer, YOU TRAINED THEM TO IGNORE IT
Remember when a self-driving car killed someone walking their bike in Arizona, while the car’s “handler” was watching a movie on their tablet?
Yeah, the employee should have been paying attention, but it’s not realistic to expect someone to stay alert for an 8-hour shift where the task is as monotonous as watching a car drive itself. That’s why commercial transport drivers have mandated breaks and why two pilots are in charge of an airplane at a time.
To be clear, I am in favour of self-driving cars and don’t think they need to be perfect, just better than the average human, but the companies training them need to have standards that are both realistic and safe.
but it’s not realistic to expect someone to stay alert for an 8-hour shift where the task is as monotonous as watching a car drive itself.
It wasn’t an 8 hour shift and watching the car was the actual job, come on! The driver was the tester. They were testing a system which wasn’t yet ready to go untested. The accident is entirely the fault of the driver in that case.
And it’s not like their reflexes were slower because of boredom. No. They were not paying any attention at all. They were watching a video. That is gross negligence and not the fault of the car or of the manufacturer.
They were testing. While it almost certainly wasn’t explicit, they were also testing the worst self-driving car operators. And human nature. Yes, it was their job and they should have been paying close attention every second. But if they were… Is it possible a worse (less-safe) self-driving car would have made it to market? I think fatalities from self-driving cars are going to happen regardless, whether during or after the testing process, and I also think that’s horrible…
I mean, these things are going to happen. But that person was attempting to cross 5 lines of traffic after crossing 2 just before. It’s a terrible idea to try that. Here is a picture: https://static01.nyt.com/newsgraphics/2018/03/20/self-driving-uber-death/7ed17129da41763ed1c6f0bf194fa32d10bda7dc/accident-diagram-1050.png
The driver also ignored safety instructions. You can only plan for so much. Let’s say you put two drivers in the car. They could both be watching the movie and not paying attention. I have no sympathy for the driver being “bored”. I used to have a long boring commute. I listened to audio books and podcasts. I did not fiddle with my phone or watch movies. If you pilot a veihicle with autonomous driving or not pay attention. Most people can handle that just driving themselves around. This person had it as a job. No excuse.
I’d argue that the safety assistance tech is very, very good and should continue.
Fucking touch screens for HVAC and audio controls are a menace though. How do regulatory agencies allow this?
Then there’s the fucking warning message not to look at your screen that starts every time I turn it on. 90% of the time I am not looking at the screen, so I don’t realize I have to click through their warning message until I’m already driving. All they achieved is distracting me and making me look away from the road.
I’d argue that the safety assistance tech is very, very good and should continue.
Not in our Mazda. Frequent false alarms (and in that time, not a single “real” alarm triggered), a nails-on-a-chalkboard sound that irritates me every time I hear it, and the lane “assist” feature likes to steer me back toward obstacles I was trying to avoid, like cyclists, animals, large potholes, oversized loads…
I would like to see the statistics that demonstrate that that technology is reducing crashes and/or reducing the severity of crashes. Because I know ours has trained me to ignore that alarm. I haven’t asked many people, but a few people I know have turned the alarms off.
I don’t understand why some cars have these warnings and not others? I drive a Tesla Model S 2014. I never get any annoying warnings or distractions that pop up. My dad drives a Audi Q4 Sportback. It has an annoying popup every time you start the car and will also randomly notify you about stuff that you do not really care about while driving? My mothers old Subaru also has a popup every time you start the car that you have to press okay on just to use the fucking radio. So you can’t get in and go you have to wait for it to display it’s shitty little warning. Then press go, then start driving. And this is on old diesel. So it’s not like this is new.
I understand not everyone wants a touchscreen / large display in their car but coming from a Kia Sportage 2012, I am very happy in the Tesla, even if it ment losing some buttons. Most things are controlled with the buttons on the steering wheel.
I find it stupid as hell that there are conditionary alerts and changed UI when in “car” mode on phone apps, as well as Bluetooth pairing being disabled while driving.
I get it, they want you to not use the apps while driving. But you know what’s even more distracting than messing with a device while driving? Trying to troubleshoot unexpected UXs while driving
Not to mention that passengers exist. Convincing my friend to pull over and put the car in park so I can be navigator and DJ for our little road trip was certainly more distracting than just having an open and predictable UX
I was driving with Waze once, on the highway but first gear like 10km/h because trafic. A popup came and I wanted to discard it because I was nearly at my turn and didn’t want to lose it so I pushed the cross. By the small time I spent doing this, I was already going sideways off my lane.
Lesson learned. Next time it happens I’d rather stay in my lane and take the next exit. But fk the people putting Ads in my car. Let me focus.
I’m a techie at heart.
But the only thing my car needs to do is act as a Bluetooth speaker/mic for my phone, and have a wireless charging mount.
When I need to use the phone for GPS/etc it goes on the mount.
When I turn on my car it connects to my phone over Bluetooth and starts playing music. Even if it’s in my pocket (shorter trips)
It works, it’s fast, it’s simple.
I’m not a big fan of too much tech in cars, I hate touchscreen climate controls, and I still drive a manual transmission; but using Android auto with maps and Spotify has been amazing. And the wireless mostly works most of the time.
It would be nice if there was a spot provided for a mount that didn’t require some stupid vent clip or suction cup. A standard that would allow us to use a smartphone or tablet and maybe even leave one in the car (outside chance).
when I got my current car, it had a stupid, dumb radio with a cd deck. I installed a cheap double dim with a touch screen on it and asked if they could replace the ashtray/powersocket thing. The piece they had that fit under the cover/door had a USB hub/charging station that I could drop a stack of phones in (including one connected to carplay/android auto on the new deck.)
that was worth the $20 to install it.
That would be awesome to have as an option in my car. Instead I get to use a window suction cup or (what I chose) replace the factory radio with a double din aftermarket head unit with CarPlay. I like CarPlay but would never want to have to rely on it for things like climate control or other similar functions. As a music player and GPS I love it. I hear great things about android auto as well.
Good for you. I love getting in the car that is cool on a hot summers day because I activated the climate control from my phone 5 minutes before leaving or having a nice toasty warm car on a freezing winter day. I enjoy telling my car I want to go to an address I have not been at before and it navigates me there without having to press more than one button or inputting an address. I then enjoy a huge nice map both in the center cluster and a big display that shows a large map so I don’t have to squint at my relatively small phone on a mount. I enjoy telling my car what I want to listen to and it plays that music. I enjoy not putting getting my phone out of my pants pocked and into a mount. Especially for shorter rides. I also especially enjoy not having my car in for oil changes, not having to stop for gas, the car having a full “tank” every morning and other such comforts.
The car has it’s own spotify account which for me is great, because I listen to different types of music when driving compared to when I am using my phone at work or in the gym. Music services working the way they do these days it means it will suggest more great driving music when in the car and not music that is similar to what I listen to in the gym. If I want to listen to that the phone is of course connected to bluetooth and is just a input change away.
I hope you can continue enjoying your type of desired driving experience. But realize there are other perspectives. I am also a techie at home and at work ( Cloud IT-consultant, previously Systems Architecht, previously Technician ). I also do minor work such as changing headlights, filters, and 12-volt batteries myself. I know how to change oil on a car and do some simple home improvement stuff such as simple carpentry and putting in new flooring. But when I get in my car I just want it to be in the background and don’t be in the way. Just get in and go. Being in a Tesla is where I am happiest for now.
When the features are actually anti-features making you pay subscription fees for things that are already part of the car, and everything is buggy as hell, of course no one wants it.
