I’ll admit, I’m pretty frustrated right now lol. me and my doctor have been trying to submit a referral to a specialist but for the last several weeks, when i call them, they still haven’t gotten it yet. they told me it’s because they only have one fax machine so it refuses any incoming faxes if it’s in the middle of printing a different one.

my problem is, why haven’t we come up with a more modern and secure way of sending medical files?!?! am i crazy for thinking this is a super unprofessional and unnecessary barrier to care?

luckily I’m mobile enough to drive a physical copy to their location, but not everybody who needs to see this type of doctor can do that, nor should they have to.

6 points

Where I work, the fax was a way to ensure that information could be sent in multiple ways, if one way would fail. In the medical field (at least where I live) we must have systems with backup systems in a few layers. We have a nice digital medical chart system, and I still have to print out many things and put in a binder that no one ever reads. Because the internet could stop working, or electricity could fail. We even have routines for which types of pen and paper can be used if we need to write things by hand while electricity is gone.

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1 point

Can you pick it up and deliver it to the new office in person?

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6 points

I have to fax docs a lot. Couple of years ago we started using stonefax so it’s like an email. I wish the faxing was the worst part - most take 1-3 calls to the doc to get them sent back.

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13 points

Referrals are electronic for those running a modern EMR, like Epic. The systems exist, it’s up to both sides to implement them.

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2 points

thank you, this is exactly the type of answers i was hoping for!

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3 points

Unfolding a Xerox copy faxed over a phone line wont infect your entire network.

Opening an email, tho…

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8 points
2 points

Its not the fax over phone line that was compromised, its the internet connected printer. In fact, HP even has services where you email to your own printer in order to print.

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