Regular user here. I just noticed that none of my browsers on multiple devices can pull up Proton services.

Basically I was cut out what appears to be a few minutes ago.

Anyone else experiencing this?

19 points

There’s a post on Reddit that confirms the outage. The major problem here is their status page that says everything is fine after about an hour and a half of outage.

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4 points

Are there statues manually set? Or just broken?

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2 points

Yes

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17 points
*

They have finally updated the Status Page

Not a lot of information, but better than nothing

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8 points

Glad to know I’m not alone. Also, Proton’s offering to be a replacement to the big wigs - as it turns out even the little people need their emails and calendar. I was kind of scrambling to think of what I could do as a work around and pretty much settled on I’ve got nothing.

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11 points

down for me, and a lot of others

https://downdetector.com/status/protonmail/

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9 points
*

Their systems currently report that everything’s fine, which - to be fair - could be a misreporting and change at any moment
Anecdotally all their landing sites load fine for me

Tackling it from the other side: could it be a problem with your DNS?
Did you try with another network? Like wifi or mobile data

EDIT: Formatting

EDIT: Tried again and now the email service seems to not be loading

EDIT 2: It is being reported on other sites too, but currently there’s nothing official I could find, not even on their Mastodon or Twitter various accounts

EDIT 3: On reddit the volunteer mod alex_herrero wrote an hour ago that “The team is aware and [the] status page will be updated shortly”.

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8 points

It’s pretty unacceptable its been down for several hours and their status page says all is good. I get shit happens, but the lack of transparency is making me reconsider paying for service next year.

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5 points

Same here… I’m a paying user for over 8 yrs now. This is unacceptable

Not the outage… Shit happens. I’m not happy with the lack of communication and transparency.

What are our other options for email outside of the big tech corps?

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