301 points

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115 points

Yes! Discord is such a black holes for good knowledge, it’s a crime

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24 points
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Does Discord now offer the ability to save/fav comments to find them again? When I used it the last time, i was amazed how everything just scrolls by without a possibility to hold on to something.

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30 points

Since being forced to use this terrible communication method in my teams and groups, I’ve been copy-and-pasting good Q&A threads into text files that I push to an enterprise GitHub repo for perma-store. At least that way other engineers and myself can either use GitHub’s search or clone the repo locally, grep it, and even contribute back with PRs. Sometimes from there, turn into a wiki, but that’s pretty rare. My approach is horribly inefficient and so much stuff is still lost, but it’s better than Discord’s search or dealing with Confluence.

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0 points

You can search through the whole history of a channel

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18 points

Got this issue with the Voron 3d printer project. They claim RepRap open source heritage but then hide most of the discussion behind discord’s doors.

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206 points

I fucking hate Discord. It’s a walled garden. You need an account to see the content and you can’t google shit. It might be great for real time communication, but I can’t grasp how its usage has evolved beyond any of that.

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38 points
*

Lexical (rich text editor by Facebook) recently “migrated” their Github discussions to Discord… I have a question that I can see was asked on the discussion, as it appears in my search results on DDG, but I get a 404 when I try to open it. The fuckers deleted the discussions!

Of course, Discord only has poor-quality answers to that questions as it gets asked every week and maybe gets answered in a different way every time. Quality of discussion is much lower.

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16 points

> The fuckers deleted the discussions!

This is a very Facebook-like thing to do. They are openly hostile towards everyone, including their users and advertisers. Shit stain of a company that constantly makes the worst decisions.

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36 points

It’s because a traditional forum has to be hosted by the project maintainer and then appeal to users enough for them to create an account there.

Compare that to Discord. Most users already have a Discord account and it’s relatively easy to set up a server on there. Plus it happens to be the communication tool for young people.

It makes sense, but it’s sad nonetheless.

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71 points

The problem is discoverability. And that’s where I don’t get why anyone in their right mind would use Discord for stuff like that.

Say, you have Github, a forum or even a subreddit for your project.

Somebody asks a question, you answer it.

Somebody else has the same question. Either they are intelligent enough to find it themselves or they ask and you just link your old answer. Done.

On Discord, it’s basically impossible to find an answer that is more than two screens full of posts ago. So you have to keep answering the very same questions all the time.

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41 points

That’s the exact point. It’s not only that you can’t google shit, even within Discord itself it’s incredibly hard to find the relevant information. BTW, did I already say that I fucking hate Discord?

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16 points

Live chat is a good choice for friend and making urgent decisions in software. I’ve been watching projects more and more use it for their discussions, issue trackers, and Q&A solutions and it just makes me sad. Live chat isn’t good for anything that will need to be revisited in the future. But still I see more and more communities moving to live chat solutions for their whole community.

And that’s not to get into any of the problems with Discord specifically. I don’t love giving control over community hosting to any individual company. We’ve already seen the results several times. Google groups? Facebook groups? Reddit subreddits? All have demonstrated the problems with hosting your communities on a singular platform. Google groups is straight up gone. Facebook groups require you to sell a small part of your soul to participate. Reddit has been outright abusive towards their user base lately. Discord is vulnerable to all these problems

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12 points

It’s also an issue with Reddit/Lemmy though, there’s a good reason why old forums have long, in depth discussions and all alternatives don’t, people have to keep recreating discussions on subjects because they don’t get bumped to the top even if they’re popular.

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1 point

Which might be seen as a positive by some people (not me).

It encourages social interaction. Every answered question becomes a valid option to ask again just a short time later. And to answer again.

It also takes the burden to search from those who have questions. Just keep the chat flowing.

Maybe it’s a bit like asking people on the street for directions, instead of using your phone. Less efficient and accurate, but you might get a smile in the process.

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13 points

Subreddits and GitHub discussions exist and don’t require accounts to view nor do they require hosting anything.

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5 points

I apparently am not most users.

No desire to use discord in the slightest honestly.

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31 points

All those reddit communities who migrated to Discord are in for a shock when they pull the exact same shit in a few years.

I use it, but it’s basically “Free Ventrilo but not as shit.” I have nothing of any value on it. It can be yoinked behind a paywall at any time.

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11 points

I fucking love Discord and use it for as much communication as possible…

…but I also agree with everything you say here

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-6 points

Now that it has threads and features for communities I think it’s pretty decent.

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2 points

The search tool works pretty well that’s usually what I use, or just check the pinned messages that links you to a GitHub or something with a FAQ

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95 points

I recently built a 3D printer where the entire community for it lives on Discord. Their website instructions are horrifically out of date because all of the current changes have been discussed at some point on Discord. What should have been a 2-4 day project turned into a 2-3 week project due to the garbage involved in trying to strain information out of a massive multi-channel group chat with terrible search.

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60 points

It wastes everyone’s time. The project maintainers have to keep answering the same questions, and the users don’t have instant access to answers

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23 points

Why would any sane developer want to use this system to “document” their project? Written docs have worked well for a million years and there’s no need to change them.

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16 points

You can even include them in your version control system and allow others to suggest changes

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20 points

What 3d printer is this so I can avoid it?

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10 points

I’m afraid they’re talking about the Voron printers, which are really great printers.

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6 points

The instructions on the Web are pretty good, unless you start messing with Tons of mods, but thats your own fault.

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1 point

You’re probably right, but I can think of a couple other 3d printing projects that have the same issue.

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15 points

What printer is this so I can avoid it?

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5 points

Poor bastard. I feel you. 💐

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81 points

Also “I’m so sick of this question” well then put the answer somewhere that’s indexed by search engines. Siloing knowledge into discord is an awful idea.

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28 points

There was a man at CERN once who was sick of questions. His name was Tim-Berners Lee.

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18 points

I hate the amount of software that is gated behind a Discord server.

No, I don’t want to join your garbage Discord server just to use your software. Just host it somewhere else.

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8 points

Yeah I can’t stand that shit. Just put it on GitHub

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2 points

No. Microsoft, the for-profit, publicly-traded, US-based megacorporation, controls that platform, who can use it, what can be put on it, what the ToS are. You can consider open options like Codeberg, et al. as at least you remove all the for-profit & social media trash, but if you want to be in control of your community, you almost have to self host & a self-hosted project should be viewed as more viable.

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55 points

Discord != Support
Discord != Archive
Discord != Issue tracker
Discord != Update news distribution platform

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