Many creators mentioning they lost hundreds of their patrons suddenly and patrons confused as to why their payments are being declined. Patreon is such an old company that hasnt done anything to improve their service for years while the CEO makes youtube videos and seemingly nothing with the company. I hate how much of a monopoly they have in the space, they clearly have no vision for improving their website or app.

14 points

Had the same thing happen to me. I got texts about fraud from my bank and an email saying I needed to update my payment. I was wondering what prompted this cause I’ve been using patreon for years and never once had an issue like this.

permalink
report
reply
6 points
*

Oh, hey Wong; I still miss PWOT.

permalink
report
reply
2 points

?

permalink
report
parent
reply
11 points

The dude tweeting used to run a site called Pointless Waste of Time under the pseudonym “David Wong.” Had a bunch of funny articles and the forums were great. Ended up going away when he became the (I think) chief editor at Cracked (before it was all list based) and they merged the forums.

permalink
report
parent
reply
2 points

Ah, nice

permalink
report
parent
reply
16 points

https://status.patreon.com

As of August 3rd, 07:10 PDT

“Identified - An unrelated issue is causing a slightly higher-than-normal number of patron payments to be erroneously flagged as fraudulent by their banks. We’re sorry for the inconvenience this may cause creators and their patrons. We are working diligently with our partners to resolve this.”

permalink
report
reply
19 points

Floatplane gang rise up

permalink
report
reply
59 points

I hate how much of a monopoly they have in the space…

It’s not necessarily Patreon that’s the root problem here. The problem is the foundations of the financial industry (banks, credit card companies, etc) have complete control over the content and products you can exchange for money.

If Wells Fargo decides that your product or content has offended some random executive, they will call up your payment provider (like Stripe) and tell them to close your account. And the payment provider will do it because they don’t really have a choice.

permalink
report
reply
13 points

A rejected payment method leading to losing your subscribed list is 100% a Patron problem.

The issue at hand is not (just) rejected payments, they can be fixed. Its the inability of creators to keep their subscribers after it’s fixed.

permalink
report
parent
reply
6 points

Agreed, I wasn’t necessarily speaking about this specific issue, just about the broader issue of Patreon and the lack of good alternatives.

permalink
report
parent
reply
24 points

“complete control over the content and products you can exchange for money”

This suddenly aligns with which creators had failed in my attempts at individual payment where the monthly bulk had failed (maybe due to including the ones which failed). One, an RPG supplement creator, has me scratching my head. I saw recently that the art of some of these has caused CC companies to deny payments. F that.

permalink
report
parent
reply

Technology

!technology@lemmy.world

Create post

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


Community stats

  • 17K

    Monthly active users

  • 12K

    Posts

  • 543K

    Comments