Hi, there’s this situation i currently have with discord support, that they refuse to delete my phone number from my account. Basically every time i try to manually remove it, my account gets locked up until i add another phone number in order to continue accessing the service, “for security reasons” with no option for email verification (of course).
I contacted the support team asking for clarifications and if they could remove the phone number and, in short, they said that they couldn’t do that since my account was flagged somehow, and that they won’t remove the phone verification…
Now, what are your opinions about this? Should i use a free voip number site in order to replace my real phone number with the fake one? My concern is that i don’t know who could own that number so i don’t know if it’s safe to trust it, and i’m not willing to spend any money for this
Are you from the EU? If so, just threaten them with reporting them to the GDPR people
"Beware, Discord is very shifty when it comes to privacy data requests. Last year their Privacy Policy stated “In addition to the functionality available through the “Settings” of the Services, in which you can correct, update, amend, or delete certain personal data, you can also request . . . from us directly. Please write us at privacy@discord.com with the words “Personal Data Request” in the subject . . . along with an explanation of what data subject right you are seeking to exercise.”
However they have since removed that text and there is a new clause that states they have a dedicated “Data Protection Officer” email. See, what they don’t tell you is that privacy@discord.com is only for questions about privacy - not data requests. They have kept their DPO email hidden until recently and now it shows on their privacy policy as stated “You can contact Discord’s Data Protection Officer at dpo@discord.com.” Curiously, they have removed all mention of “Personal Data Request” from their Privacy Policy. So unless you know what you are doing, you wouldn’t know what to look for. Just a heads up!"
This comment was made by a certain “Joe” under the section of Contact information for privacy-related requests to “Discord, Inc.” on that same website i linked. So as he said if you will report a deletion request for Discord, make sure you send it to their Data Protection Officer at dpo@discord.com.
You could delete the account.
Even if you change the phone number they’re going to keep a record of your previous numbers.
delete discord from your life, fuck them
(if that is not an option for you, i understand but can’t help unfortunately)
i did when they started to want my phone number
remember to use the GDPR to delete all your data, they need every message id from you for that, but with a bit of cat, grep and sed you can easily get that from a discord data package
Did you replace discord with something else? Or did you completely delete that kind of social in your internet life?
Discord doesn’t care about privacy, if you do then Discord isn’t the service for you. You could use a burner number, or host your web VoIP server where you don’t need to worry about your privacy.
Best bet is to purchase a prepaid sim card and activate it with an old spare mobile phone (if you have one, that is). This is how you get a “physical” number that’s authentic enough for sms verification. This is assuming you live in a place where prepaid sims are sold freely and can be activated without hassles.
There are websites and applications offering “burner numbers” for situations like this or people living in places that place restrictions in new sim cards. Most of them tend to get their numbers from voip providers sold cheaply. They can work most of the time, but picky organizations like Google and Discord can and will probably detect voip numbers when it’s the case.
My personal experience is that Google doesn’t like it and refuse those ones, asking for an actual “physical” phone number. Discord, on the other hand, did accept voip numbers when I tried (around 2 years ago).
To add on to this, after you verify your account with a prepaid sim number, you can port that number to a free VoIP service so it becomes useless for tracking you IRL but you can still use it to reset your password if needed. It’s not like they keep checking after it’s already verified.
The cheapest option would be to just buy a cheap sim and verify the number with discord then throw the sim in the bin.
Probably because they need your phone number to verify the account. If you don’t like it, delete your account (knowing they still have your phone number because you gave it to them).
If you didn’t want them having it, why did you give it to them in the first place?