I like self checkout as an option, almost everywhere.
I DON’T like REQUIRED self checkout.
I will put one other mistake in there, is self checkouts with too many prompts. I avoid using self checkout at a few stores because the minimum number of prompts is higher than 3.
Good: scanning starts the process, select done AT MOST asks for how many bags, then payment type, swipe and pay (optional email receipt on pin pad).
Bad: Cant’ start till you tap start, asks for member ship card up front, asks if you want to donate, scan, asks if you want to use your rewards, asks for number of bags, also would you like an email receipt?
You missed incessant “place your item in the bagging area” and failing/requiring “assistance” if you scan too fast.
One cool thing I’ve found is that you can scan your card on the reader at any time.
I walk up to the machine, scan my first item, tap my card, then do the rest of my scanning. When I hit “done”/“pay” it just processes the card and prints a receipt
My favorite kind is where you just get a scanner when you walk into the store. Scan stuff when you put it in your bag, scan the scanner at the end, pay and leave. No futzing about moving stuff from cart to bags or anything like that, and it’s way more convenient to use my own bags because I’m loading them as I go, instead of being rushed at the very end.
Last time I was at a Target with only self checkout I went to customer service and had them scan me out.
I stopped shopping at a local grocery store because the damn self checkout made you scan everything and place it on the stupid scale. I couldn’t put my own personal bag there as it would upset the whole system. It ended up wasting more of my time. If they want self checkout to be used more they need to understand someone isn’t stealing and paying at the same time. Sure something might get missed on accident, but I’m not scanning $100 in groceries to steal some arbitrary amount.
Also, Home Depot took self checkout to the extreme and it sucks ass for it.
No no no, people definitely steal and pay at the same time. I was guilty of doing so when i was younger and more stupid. Older self checkout were so easy to scam by tag swapping or only scanning some of my items and not others.
This is so key. If they don’t have enough regular lanes (which at times is just 1), the old/slow/large/complex orders are much more likely to go through self-checkout. Now they’re annoyed that they “have” to use the machines, and so is everybody behind them that has to wait for them. Congratulations: you’ve managed to piss off literally everyone!
Same. I’m purchasing 2 small things and there’s a line with the creepy incel cashier? Yep self checkout FTW. I have an entire cart full of stuff and the store doesn’t even have a cashier? FML.
Ya, having a lot of items, or odd items like vegetables or bulk items at a grocery store that need to have a code entered or need to be weighed suck at self checkout.
I would also say large items, but home depot and costco provide wireless scanners which work very well. Can just roll your cart up grab the scanner scan and go without taking stuff off.
That and age-gated items like alcohol and [some] medicines. If the one human managing the self-checkout horde is busy, you’re just left waiting.
I actually really dislike it. I hate how it takes away lots of jobs from people. For example, there used to be a lot of retarded people who did bagging. That was an awesome way to get them into the workforce.
I understand some people don’t like social interaction and like self check out, but they should suck it up.
Is this a real tweet?
Lemmy users really will take the most obvious jokes at face value.
Something being a crime and something being immoral are two different things.
It was once a crime for black people to sit at the front of a bus in America. Guess that means Rosa Parks is responsible for the Holocaust.
Thank the gods we had you to point it out.
O green peppers are 99 cents each but red and yellow are 1.29? That’s so weird all these peppers I’m buying are green.
Fuck you, I’m the cashier now.
Also
Oh, something didnt scan and you walked out without paying for it?
Enjoy your broken spine as cops appear in full swat outfit and tackle you to the ground and beat you with clubs because you are shocked and arent immediately calm and compliant.
Clearly a joke, but they will start a record for you till they can get you for a felony…
Start a felony charge for a loaf of bread?
give me a break. These companies cut corners every where they go. You think there stocking up on hard drives and algorithms to cut up and record people?
My husband had a nasty cold and the self scan he was using we later found out should have had an out of order sign on it. After missing the fact that it wasn’t dinging for every item because he couldn’t hear well, they pulled him and had him arrested. His total was off by $100 and he should’ve realized it, admittedly, but he just wanted to get home. We were able to get them to drop the charges because the self check out was malfunctioning but he’s still banned from Walmart.
and getting banned from walmart is more devastating than most people realize, cause in a lot of places walmart has run out the competition, so if you cant go to your walmart due to a mistake on THEIR part, that means you might have to drive an extra hour to some not-walmart place.
Its complete and utter bullshit.
I hope that store burns down with the manager that made that decision trapped inside.
Yeah I’m not paid to use your stupid machine properly. I generally avoid self-checkout and never use it if I have a manually entered item. When there are no full service registers or only one, you know I’m going to be extra sloppy with the self-checkout.
I’m against what Walmart especially has done by remodelling stores and removing their checkout lanes and replacing them all with self checkout.
but I have nothing against a store having a couple self checkout lanes.
Cause they are nice to have if you only bought one or two things, and don’t want to wait behind a full cart… or if you are buying something you are personally embarrassed about and don’t want to have a cashier see.
Self Checkout should be a very minor option valuable to a select few.
not the primary means of checking out for everyone.
At Costco it’s great minus the membership checks. Thanks this was a quick process, now let me stop and take my card out so you can see I’m not stealing deals.
Walmart, fuck you hire more cashier’s why am I waiting 10 minutes to checkout at self checkout when you have 50 closed fucking lanes!
Walmart, fuck you hire more cashier’s why am I waiting 10 minutes to checkout at self checkout when you have 50 closed fucking lanes!
I straight up said this the last time I was there to one of the managers watching the self checkout after I heard them complaining about the long ass line. Maybe if you actually turned the other 20 lanes on instead of only having 3 the lines would go by quicker, ya dumbasses.
If they offered a living wage it wouldn’t be a problem. They can afford it, without raising prices.
Whether they have them all open or just 3, they still only have 2 or 3 employees watching over it all. For some reason, they’re all open in the morning when there aren’t any customers, but then in the late afternoon, they turn everything off when the store is flooded with customers. It’s ass backwards.
The thing I really hate about it is that where I live, they don’t have bags at the self checkout. Cuz you know, someone might steal a fucking plastic bag. 🙄
Where I live (Montréal, Canada) plastic bags are banned everywhere. You either bring your own or buy a reusable at the cash. Some places (like grocery stores) also sell paper bags. You get used to it. If you have a car you leave a bunch of reusables in the trunk, if you don’t you just have to remember to bring one with you. The also sell some super thin ones you can carry in your pockets that are sturdy and large enough for a small run at the grocery store.
The only thing I’d hate about that, is if they don’t have a recyclable option and you always have to buy the reusable ones. At some point they just become garbage because you forgot them for the last 20 trips, and who needs 100 reusable bags?
It’s not that I care what they’re made of. Here they’re required to charge 10¢/bag. I would happily take a paper bag. The thing I don’t like is being treated like an extremely petty criminal.
As an aide though, everything I’ve read supports the conclusion that the bag bans only lead to more waste. IIRC, a generous estimate would mean you need to reuse a bag at least 20x in order to break even on resource usage… Which basically never happens. It’s an excellent example of a feel good solution that sounds good until you run the numbers. ¯\_(ツ)_/¯
That said, I’d be perfectly happy to see us eliminate almost all uses of disposable plastics.
The Costco self checkouts can only do a certain amount of weight per square inch before they shit the bed. Which is bad, because it’s costco. Unloading the entire shelf while you haven’t paid can’t be done, so you have to scan, hit the weight limit, pay, unload, then scan and load the shelf again…and then pay again. Idiotic design that multiplies the wait times considerably, lol.
I have no sympathy for companies losing money due to theft at self-checkout, it’s a cost saving measure that’s bitten them in the ass.
They also suck for alcohol, or anything that doesn’t have a barcode, as mentioned in the story. I never buy either of those products at self checkout.
Ha, I once got booted from a Safeway in my early 20’s when I was trying to buy beers and the lady who was supposed to be verifying ID was shooting the shit w her coworker. She clearly saw the thing flashing, but wanted to finish her story. I tried waving at her to no avail. She had a very I’ll get to you in a minute vibe, but she clearly wasn’t talking about work stuff. I had worked at a Lucky previously and they used the same self checkout system system. I knew I just needed to type my bday on their terminal to get it to sell, so I went n did it lol. Hey, self check out amirite? I figured fuck it, I’ll do that part too I guess.
She finally noticed like right before I paid and took my beers and wouldn’t let me pay. I was like here’s my ID, I’ve been waiting like 5 minutes to show you. Manager showed up told me to leave, and never come back, it was a whole thing. Granted, I was 100% being a young , dumb prick, but I was annoyed with the lady not doing her job, and wasting my time. Having been on the other side of that terminal before, knowing how easy it was to do, I was super annoyed that she wasn’t even acknowledging me trying to get her attention. Fun times lol.
I knew I just needed to type my bday on their terminal to get it to sell, so I went n did it lol.
EWW
Self checkout is useful when you only want a few things. Much faster.
If you’re getting a full trolley, you’d need a barcode scanner to take round the shop with you. If you don’t have that, it’s faster to go with a manned checkout.
A grocery store near me has the self-scan as part of the app. It’s pretty good, but honestly it’s not that bad to do a full trip through the self checkout.
Wegmans tried that at first but failed and removed it. No one wants to scan products with their phone while shopping.
Interesting! Alcohol doesn’t have a barcode there?
Here it does. But the self checkout lamp will go to red instantly and a clerk has to come to approve your age.
But the self checkout lamp will go to red instantly and a clerk has to come to approve your age.
Which negates the benefit of self service.
Just scan the alcohol first, scan the rest next. As long as it’s not the only thing you’re getting, it’s almost def faster. Even if it is the only thing you’re getting, the time for someone to do an age check compared to standing behind 2 carts/trollies is nothing. Self check for me almost every time is way, way faster. Exception being if I have a ton of groceries (I can scan as fast as teh employees, but the self check shit has more guardrails that slow shit down) or a ton of produce (employees at a lot of stores are required to memorize the PLU, I am not.)
Trying to tell the pears and their variants and potatoes and their variants apart is such a pain in the ass without a barcode. Especially since the example pic is usually quite different, and like 10px on a 480p greased up, airgapped touchscreen. I hate self checkout. The only time I use it is when the store is open late at night. Which, I actually do like. Having stores open till 1am or 3am can be extremely handy, especially if you have an office job during the day and do night classes.
