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I thought this was supposed to be funny, not a headache-inducing reminder of real life.
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for OSS projects, it’s “ping the dev on Discord”
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I recently came across an early access game with no bug tracker where the expected way to report bugs was to leave a message in a discord channel. 🤦♂️
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1 point
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Honestly that just shows bug report templates/rules are too hard for most users.
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Folks want to offboard their issue somewhere with minimal effort. It’s much easier to do that in free text in an app you’re already in than to submit a form where you have to categorize your issue on a website you’d have to pull it.
You’re right to say it’s friction making people step outside the preferred path.
People are lazy.
