Dont forget the fact most stores refuse to hire the staff needed to run the place smoothly. Why pay eight cashiers hourly wages when you can just have two cashiers?
There’s a BofA branch near me that has a dozen windows. I’ve never seen more than two clerks. Whenever I see something like that I remember that there used to be a time when corporations actually cared about providing good service. That time is long since gone.
I find cashier lines to be too slow because of the socialization so I always go to the self checkouts.
A lot of old ladies will go to cashiers and have ridiculous questions and requests and you’re standing there with your 3 items dying inside.
@NathanielThomas @grte
So seniors with questions are the only persons slowing down check-outs???
Sometimes the cashiers themselves are slow and scan items like they’re regretting every life decision they ever made.
What I love about selfcheckout is I go at my pace, as fast or slow as I want to be.
Sometimes the cashiers themselves are slow and scan items like they’re regretting every life decision they ever made.
Such a good description of my local cashiers’
I’ve never seen a cashier who’s not a trainee who’s not faster than self checkout.
@sndmn
Good grief! I do not like waiting in lines either. But to say an employee who serves the public should not speak to that public is pretty absurd. And yes, there are fast and slow checkers, just like there is variation in us all.
I actually prefer self checkouts. It’s a simple task and going grocery shopping is one of my moments of solitude in the week, I don’t wanna talk to anyone that I don’t have to.
Yeah but you’re probably able bodied. Self checkouts are a big burden for the elderly or disabled.
I live by a food basic. Before they implemented self checkout there used to be a pretty long line at peak hours and weekends. After they added self checkout, there is pretty much never a line anymore. The most people I’ve had to wait behind was like 3. The difference was extremely noticeable.
There are probably some really terrible implementations of self checkout in some stores or locations but when it’s done right it seems pretty good.
Heck, this has even been my experience at Walmart. Even the express aisle took an eternity compared to self checkout. I love self checkouts and think they’re great. The complaints about hAvINg To ScAn mY OwN GrOCeriEs are ridiculous. I just want to buy my stuff and get home ASAP. Not like scanning groceries is difficult or anything.
Just wish the self checkouts weren’t so shitty about mis-scans. If you accidentally scan something twice, you usually need to call an employee over. You should be able to do that yourself. If they’re worried about theft, just make the button get flagged for loss protection to scrutinize or something.
You know you don’t have to have a conversation with the cashier right? I put my stuff on the conveyor, say ‘yup’ when asked if I find everything alright, and ‘thanks’ when they’re finished… Or just silently nod 🤷♂️
But literally two days ago I was at the store and the self checkouts were full with 7 people still waiting to use them, while one employee ran around trying to handle all the errors… and only one standard checkout open for people with full carts. It was soo damn frustrating.
That hasn’t been my experience at least. And yes, I don’t need to have a conversation with a cashier, but I also don’t wanna watch someone do something so basic that I can easily do myself. And from my experience, lines have gotten much shorter everywhere self checkout has been implemented.
Additionally I am not suggesting get rid of all cashiers, I just don’t want them to get rid of self checkout either. Give people the option so they can use what they prefer.
Speaking as someone with a physical handicap, self-checkout can be very difficult… especially with a larger amount of items or heavy things
Even opening finicky bags causes me a lot of frustration, because my dexterity is bad some days. Continuously bending down to lift, bag, & load stuff into the cart? Very very bad.
Local grocery stores in my area have been cutting back on cashiers, and it is really causing me issues.
I’ve seen old ladies struggling a lot, too! They probably have it much worse than I do! It’s probably a thing they so they don’t have to pay more workers, but those workers are sorely needed!
There are no more cashier at all ? Usually, there’s a self checkout and cashiers, not just self checkout.
Do I get a discount for checking myself out? Unless it’s 1-2 items and the normal line is full - it is cashier every time for me.
Same. I will go to the cashier even when it’s somewhat inconvenient to me just because I despise the idea that the grocery store is making me be the cashier for free.
They’re a skilled worker that has memorized the codes for the different types of potatoes, a skill I am unlikely to learn.
I guess it depends on the machine, but I don’t have to memorize codes. You can search for the item by name when it’s time to weigh it.
Honestly, it’s immoral but yeah. I tried scanning something out of my pile of 15 items at Dollarama. It didn’t register after I slapped it against the scanner 5 times so I was like whatever. I was too tired to bother so I just put it in the other side. I wasn’t trained on how to use it properly.
