119 points

I don’t understand how this wasn’t more of a priority to begin with. If you’re going to offer a digital solution for something it should at least be as convenient as the existing physical solution.

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41 points

Hah. To swap eSIM on O2 in the UK, you have to order a physical pack that gets posted to you with the QR code in. There is no way to get the code to appear on a screen you can scan with your camera, or in an app on the phone you can transfer to the phone’s eSIM manager. It’s so dumb.

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7 points
*

That’s so dumb. When I moved over to Google Fi, I put the sim in, the phone ported the number, then I chucked the sim into the fucking trash. Whenever I get a new phone, I just need to sign in on wifi and Google does the rest.

Granted – I only use phones designed to work on Fi [Nexus/Pixels], but I prefer vanilla Android.

Also I have a data only sim if I need it for anything. Right now I’m waiting on my Clockwork Pi to finally ship.

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2 points

Same here. Seems like Google did a pretty good job with the eSIM registration in their app. I’ve swapped phones a number of times with zero issues.

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5 points

That is very dumb with Verizon in the US you just type in the esim imei online and submit it and it auto downloads and activates the esim on your phone very easy.

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6 points

This is just an assumption, but I thought the whole point was to make it more difficult for people to switch carriers?

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5 points
*

Also because it’s locking another aspect of the device behind software that you do not have control over, which gives carriers and phone manufacturers some new levers to exact control over how and what you do.

Because evidently we haven’t learned our lesson yet.

Like when the SD card slots got taken away, and now not only are most phones storage non-expandable, you can’t even use a proper file explorer on Android anymore.

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1 point

I mean, you can just not use it. It was a great option for me because I can just have one provider in the SIM slot (if I wanted) and keep my main one on the eSIM. It allowed me to swap to eSIM when my SIM card was acting up. I switched to eSIM over a year ago and honestly forgot I did and it’s been really stable. I think it’s a great option and works for me. I wasn’t even thinking of needing to switch to another phone because I have no interest in swapping to another phone. I’ve had mine since 2020 and will keep using it until it is unfixable. But I also don’t drop my phone or damage it otherwise.

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89 points

Uh, I assumed that was a minimum viable product requirement.

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23 points

I’ve been avoiding eSIMs like a Boomer avoids anything tech because I don’t understand them, and now I’m glad I did.

SIM cards work fine; other than waste reduction, what’s the point of eSIM?

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5 points
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I still prefer a physical SIM for my main cell plan, but when travelling to other countries it is so amazing to be able to just download an eSIM and avoid roaming fees. Airalo is quite convenient, but I hear it’s getting pricey compared to other options.

Plus with dual SIM I can disable roaming on my main SIM but still receive texts for free, but use data for cheap with the local eSIM at the same time.

Disclaimer: I live in Canada which has some of the most expensive cell plans in the world. Roaming in the US is $13 CAD/day and $16 CAD/day in the rest of the world. That seems like blatant extortion to me, they can’t blame Canada’s large size for expensive roaming fees (right?). I think US plans are a lot better, and I assume European cell plans are generally even cheaper.

Edit: I prefer physical SIMs for my main plan because if my main phone is dead or broken, I can just pop the physical SIM in an old phone that I bring while travelling. Until eSIMs can be somehow transferred like that, I don’t see myself using them for my main cell plan. Just remember to set a SIM PIN so that if someone steals your phone, they can’t use your SIM card to receive 2FA texts.

Edit 2: eSIMs are generally a pain to transfer between phones. I think my cell provider lets you do it online by scanning a QR code, but I know some make you call them and read 16 digit codes over the phone. Some even charge a small fee. I dread the day where other cell phone manufacturers follow what Apple did in the US (I think?) and make eSIMs the only option.

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4 points

Well, on the other hand, do you just understand how simple cards work? I for sure don’t and I don’t see why I would need a chip from my provider to access it’s services, if I can get a digital key instead.

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10 points

I like that I can switch phones with a physical card. IPhone to android still no way.

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3 points

As I understand it (I’ve done literally zero research), it’s to prevent spam/spoofing, at least in the US. With a physical card, you can’t just instantly convert your phone to a different number and carrier. Now, with all the robocalls I get, there’s obviously still more work to be done…

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3 points

I could see security being one but the only reason that I got one is lack of dual sim tray on my pixel

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1 point

My sim card was acting weird. I switched it to eSIM the moment I realized that was an option in my Mint app and it solved the issue. I wasn’t planning on getting a new phone for a long time at least not until my current one becomes unusable and can easily get a new SIM card sent if needed. But it’s just a nice option. I haven’t had any ‘no sim’ errors since.

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60 points

Okay, now do it when the phone is broken.

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4 points

The hard way I see.

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51 points
*

physical sims can be swapped regardless of OS or whatever arbitrary limitation they impose on us.

i still dont get why esims are a thing besides imposing more control over us

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33 points

When I traveled across the world last year it took me 5 minutes to sign up for a temporary cell plan in the country I was visiting, then install the eSIM from my phone’s web browser. I didn’t have to plan ahead and wait for them to mail me a SIM card so I could juggle around SIMs while abroad. I much prefer that over a physical SIM card.

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10 points

im glad you had a good experience in the random country you were in.

but have you ever dealt with most carriers? also who waits for sim cards in the mail instead of just buying one?

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10 points

For reference, this was in Japan. From my experience, there weren’t SIM card vendors until you get through customs. That could be a 2 hour long process from landing to entering the country before you can get a SIM and communicate with family or your travel arrangements at your destination. It also won’t be doing you any favors if you need to pull up documentation on your phone to provide to the customs agent, like your return ticket.

I can buy an eSIM and install it before leaving my home and verify it works instantly. It’s just a better experience than the alternative.

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2 points

also who waits for sim cards in the mail instead of just buying one?

Cellphone carriers that have no brick and mortar? But are also significantly cheaper for basically the same service

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3 points
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I just bought up a few prepaids and popped them into my phone when I wanted to use them. Also we shared them between people. Not sure how sharing works on eSIMs

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5 points

Maybe in somewhere free like the EU or SEA. In the US, most phones bought from a carrier (and most sales are that way, some exclusively so) are locked so that no other SIM (e or physical) can be used.

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-1 points

That’s your problem as a consumer accepting that. This thread makes me depressed, with the amount of people happy to allow shitty US consumer hostile practices to become more common globally.

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2 points

Cell phone use was a US thing that spread there before any other country. Five fold the amount of mobile phone users than the next closest country. They were also invented in the US.

The way of buying a cell phone and paying too much for the monthly pan, but getting the phone for free kicked off in the 90s and has never managed to go away because yeah, the cell companies are assholes, but also because consumers got used to getting phones this way. The bs part is that you plan isn’t any cheaper, even if you own your phone outright.

But for most people in the US there’s little use for switching carriers while using your same phone, so sim stuff isn’t all that important. Most don’t vacation outside of the country.

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2 points

as a consumer accepting that

That’s the special condition we get in the US, though - there is little or no effective choice across the spectrum. Without regulation, corporations will become asymptotic to maximum financial extraction techniques. There are few real choices at the consumer level and the barriers to entry are such that a single consumer - or even an uncoordinated (read: without a national, staffed organization) - cannot circumvent the system.

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2 points
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It’s just to give more control to the carriers. They say it’s a feature for travel but realistically how many people and how many countries does that actually apply to? Some places require ID to buy a SIM card, many places don’t even offer plans travelers would want to use (who wants to pay $80 for 1 month of unlimited data instead of $5 for 1GB for a week?), and there’s also the question of how many travelers are there vs locals? Are the travelers the majority of users? The majority of profit? Why don’t the travelers’ local phone companies have travel plans to gouge the travelers themselves?

Anyway all this is to say this is just carrier lock in, it’s the return of CDMA.

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2 points
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Deleted by creator
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2 points

Maybe it’s just bad luck, but the last time I tried to swap a physical SIM, I inserted the removal tool in the hole, and then the mechanism somehow broke. So I cannot swap my SIM from my current phone to any other phone, unless I have eSim. Unfortunately, my current phone does not have eSim.

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34 points

How do these eSIMs work from a user’s perspective? I’ve only ever had phones with physical sim slots

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20 points

Effectively, imagine there’s a SIM card soldered to the motherboard of the phone, you can then download an eSIM to it and the phone behaves as if it’s a physical SIM.

In reality it’s generally built into the modem and I believe they can typically hold multiple eSIMs. What I’m not clear on is if inactive eSIMs actually live in the hardware eSIM or if they get swapped in by the OS

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1 point

Depends on the phone. The newest ones let you use multiple ones simultaneously, one for calls/texts and one for data, for example. Slightly older ones only let you use one at a time, but they let you activate and deactivate multiple downloaded eSIMs.

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15 points
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on T-Mobile USA: I preordered my iPhone 15; the QR eSIM and automated SIM transfer system was completely down and I had to spend 30 minutes to an hour on the phone with customer service to swap over my physical SIM to an eSIM I could type (IIRC) into my new phone.

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2 points

How frustrating

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8 points

Yeah same, I want to know how you move phones if one breaks, or any number of similar situations where you can’t run an app or access another device

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5 points

Its a shitty replacement. If I couldnswap phones like a sim card i wouldn’t care. But they charge for a phone swap no thanks.

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5 points

That’s my big concern as well.

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1 point

With Google Fi you just sign into the fi app and transfer the phone. You need wifi but that’s it.

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2 points

You call support and have them issue a new one.

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2 points

yea, that’s my biggest annoyance with it, if you can’t pass security on the phone (talking to you prepaid carriers who have absolutely shit CS and protocols) you can no longer just hot swap the sim to get your verification code. You are just locked out of your account now. It’s nice that it’s more secure but, also such a pain in the ass for people who don’t call their carrier a lot so they don’t know their security.

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2 points

Don’t you need a SIM for calling?

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1 point

As in ring the network (presumably on a third, working phone) and wait for them to post you something? Doesn’t sound like a great user experience!

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7 points

Exactly the same as a normal one. It just works and you don’t really need to do anything with it. Everything seems the same just no little card in the side of your device.

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10 points

Until this article I thought you could swap eSIMs between phones, exactly like normal ones

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4 points

Tbh I think you effectively could, but it would technically be your provider issuing a new one.

For me I just log into my provider’s online account screen and I’m able to scan a new QR code

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1 point

I thought you could too but I use Google Fi and I just log into my Google account on a new device and it lets me deactivate the old phone and download the sim to the new phone.

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5 points

What if I need to change the SIM?

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5 points

You get a QR code for the new sim, go into the eSIM manager on the phone, and scan it

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5 points

@AdmiralShat @FragmentedChicken phones that support esims have actual sim chips inside, and esims basically flash the carrier data onto that chip.

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3 points

They’re functionally the same as normal SIM, instead it is stored in a secure location of the storage (which can survive factory reset). In a way, it makes it a bit more secure as a thief can’t just yank out the SIM card to avoid being tracked (although it doesn’t defeat a faraday bag) or take it out to use it in another phone.

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7 points

The major function of a normal SIM is the ability to take it out of one device and put it into another one, effectively disconnecting my identity towards the network provider, from the handset. With eSIM, that doesn’t exist, and if my phone breaks, it’s unclear what happens.

To me, that’s not secure, that’s unsafe and insecure.

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6 points
*

From a corporate device perspective it’s an interesting evolution though, since we can remotely provision an eSIM through our mobile device management platform. No SIM to handle from the user point of view, and they can’t take it out.

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5 points

that doesn’t exist

Well fwiw, the post we’re commenting on is about that now existing.

the ability to take it out of one device and put it into another one, effectively disconnecting my identity towards the network provider, from the handset

Unless you think that taking a SIM out of a phone means that the phone is no longer connected to you, which isn’t the case at all. A phone’s IMEI is sent along with the SIM data as part of the initial handshake to make a mobile connection, your carrier knows the make, model and serial number of every phone you’ve ever put your SIM card in. The police in most countries make them keep track of which cell towers that combo of IMEI and SIM connect to and at what times. There’s no privacy in using a mobile network you pay a bill for.

that’s not secure

Obviously this isn’t the be all and end all of security, but an eSIM slightly improves device security because a thief would be unable to remove it and disable any theft tracking measures which require network access. (Yes I know about EM shielded bags, but most thieves are opportunists)

The only real advantage of a physical SIM is that if you smash your phone up, you can walk into a shop and put it into a new phone without needing an internet connection first. If I smash my phone up, I need a WiFi network to hook my new phone up to the network. On the flip side, if I get robbed abroad, the process is the same. With a physical SIM it’s gonna get sent to my home address.

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3 points

The same way Verizon phones used to work: less well.

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1 point

Exactly back to phones working on only one carrier. I know not yet but give it awhile.

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2 points

Generally you go to some site your carrier has, enter the IMEI or some number from your phone’s settings, then scan a QR code. It’s not bad… depending on your carrier.

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4 points

And pay a fee.

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1 point

When I got my Pixel 8 Pro it asked me if I want to convert the physical SIM from my Xiaomi 9 SE (and disable the old SIM). I didn’t have to take off the case and move the SIM, so I liked it.

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1 point

With Google Fi

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2 points

Yep, same here. Wouldn’t want to use eSIMs at all if they were any more hassle than this. But their process to me is good enough to outweigh the physical SIM swapping process.

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