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1 point

Why not both?

“IT enthusiasts of Lemmy, how would you tackle x or y problem?”

Could lead to some interesting answers but i agree that follow up questions and expectations to actually get the problem fixed should be somewhere else.

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5 points

There’s definitely some grey area, but mainly we’re trying to not have this community be spammed with things like “why can’t I view pictures” and “the server is down someone do something”

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-4 points

Ah, so you are making the same mistake that the reddit group did. OK, thanks for the warning, I’m heading out.

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2 points

K 👍

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2 points

I don’t understand. What mistake is that?

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-4 points

Turning this group into a place of mindless blabbering like it is on reddit.

It actually could be a place to ask questions and get meaningful answers from people in the know.

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5 points

There are other communities dedicated to support questions. I think it makes good sense to separate it from this community.

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0 points
*

You removed my post that was not support related. I can only presume it was because it was simply about Lemmy (not a request for help or how to use the site) and you misinterpreted your own rule.

Also, the post just disappeared. No reference to it again, no explanation.

Would be nice to see you enforcing the rules as they’re actually written and also at least provide some explanation about what happened.

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37 points

Have you tried turning it off, and then turning it on again? This fixes 97.8% of problems

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11 points

Shouting at it will solve the remaining 2.3% of edge cases.

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5 points

I believe you meant to recommend percussive maintenance…that’s when you hit it to get it to start working.

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2 points

May or may not work with bridgemen. Try guilt-tripping, storm it.

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4 points

Maybe a bot would be useful to detect when a post is a support question, and reply with links to the support communities? Unfortunately I don’t think newcomers will read the pinned post or previous posts about this that have come up.

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3 points
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Well, when I or someone else has writing a bot for that, it will indeed be a good idea lol

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