How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.
Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.
Hope you enjoy reading these comments in 3-5 days
So you spent your whole vacation uploading this picture???
Thankfully slightly faster than that. Also, unfortunately, not a vacation.
I wish you well. My wife’s trip to Rochester was worth it, and my pop had brain surgery there that went really well. I hope things turn out well for you.
Thank you. I’m hoping this won’t require brain surgery though! (It won’t.)
Ok I have an amount of experience with basically everything going on here so here’s what you should do:
First, find the listing and see if they have WiFi listed as an amenity. If they do great, you can complain to Airbnb as a last resort. If they don’t you can’t, which honestly probably isn’t going to change much unless they are turds.
Second, do a few speed tests around the house, especially next to the other duplex unit. On the Airbnb app, send a screenshot of them and say something to the effect of “hey we noticed the Internet is slow, are you having issues too?”
Either they never checked if the downstairs WiFi and there’s no signal, or there’s a problem with the Internet and they need to call the company. Both are pretty viable. Does your phone say 75% signal or -75db? -75db is not great, but 75% should be ok. If you get faster speeds near the other unit it’s likely their WiFi.
The other option is they have issues too. Fixed wireless can run into issues when things change like radar frequencies. They can call the company and get it fixed pretty quick. Even if they aren’t paying for the faster speeds the ping shouldn’t be anywhere near 600ms. Like, I lived with wireless internet for a long while and it’s slow or shouldn’t be that painfully slow.
Don’t just suffer through, often people don’t mention this kind of stuff and if the hosts aren’t on top of their tech they don’t know it’s an issue. There was an issue with the Wi-Fi firmware on a unit I do work for and the guests only mentioned it at the end of their month long stay. They should be willing to work with you especially if they advertise wifi but honestly probably even if they don’t. Like, just don’t be an ass about it and they’ll probably be pretty accommodating.
Definitely 75%. The WiFi signal is undeniably strong.
I told my mother to talk to AirBnB about it, but that’s all I can do. It’s not on my dime and I didn’t make the reservation so I haven’t even see the listing. She said she would, but we’ll have to see.
If the signal is decent I’d bet there’s a problem upstairs too.
Going through Airbnb support really isn’t worth it and will take forever. Just message the hosts directly. If you have an Airbnb account you can be added as a guest on the trip by her and message them yourself if she doesn’t want to deal with it.
I do not have an AirBnB account and I don’t think it’s worth creating one just to complain about this, but thanks.
You’re in the wrong Rochester!
I am so jealous. Those assholes will not run it to my apartment. Landlord tried. The entire neighborhood behind and next to us has it. I am just done and fed up with Spectrum. Maybe I should call and bitch.
Come to rural Canada. Our internet is slower, but at least it’s three times more expensive.
Yeah, but then you’re given muskrat money. Not gonna judge those with no other option though. Internet should have become a utility years ago in North America.
I live in the middle of nowhere and it’s been a lifesaver. The competition is good, because now satellite providers will need to up their game. It also keeps ISPs from locking down an area with insane prices and no alternatives rich is overall a great thing.
Not anymore though. 10 years ago, sure, but now you’re forced to either bundle it with phone and cable for a reasonable price(for internet, you’re still buying 2 other things you might not need) or buy the minimum of 60mbps at a premium. And this is in a town of 500 people half an hour away from the nearest city. 15 years ago there was straight up no internet there.
