Should I also tip the delivery driver, and the person who made the product?

84 points

Fuck off with the tipping bullshit already.

Pay your damn staff properly and stop trying to guilt your customers into subsidizing your cheapness.

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2 points

Agreed. But until we actually hold these giant companies accountable, please don’t take it out on the worker by stiffing them. If you don’t want to pay the fees, don’t use that service, and tell them that.

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4 points

until we actually hold these giant companies accountable

Got any practical method of doing that?

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3 points

Nope, I’m just screaming into the void.

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1 point

depends though; usually grocery stores use instacart so the delivery people wouldn’t be staffed employees of the store.

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-53 points

Tipping is kind and shows respect and appreciation. However I don’t tip anyone that I’ve never met.

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24 points

For most of these pre tip gigs though it’s become bribery. It’s not a tip if I’m trying to convince someone to take the job, that’s a bribe

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-6 points
*

I think of it like a bid for the work order. In fact, I think I read somewhere that that’s explicitly how it works for instacart: the tip values are shown before the insta employee/contractor picks up the job, and they’re encouraged to only take the ones that pay worth their time.

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39 points

I don’t think $7 is a particularly hefty fee. If it’s a grocery store they typically aren’t paying employees to do shop for you, it’s an extra service for an extra charge. I think I pay $10 per order from my local grocery.

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10 points

It’s $7 more than other stores in my area. And the only grocery store I’ve ever heard of that asks for tips.

FWIW, Walmart doesn’t have a fee for pickup orders and free shipping for orders over $35. They also don’t accept tips.

As a consumer, fees upon fees upon tips just seems wrong. It discourages business, IMO.

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9 points

Walmart’s not going to be a good model, there, as while the chance of abuse being the cause might not be 100%, it hangs out near enough 100 to know more than a few intimate things about it.

If you’re asking someone to collect your groceries, maybe pay them to do so. Tips are broken as a concept, so whatever there.

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1 point

Walmart’s not going to be a good model

It was an example. Other grocery stores have the same pricing structure, but I have less experience with them.

If you’re asking someone to collect your groceries, maybe pay them to do so.

I don’t get this. They already get paid to do this, just like a stock clerk or cashier.

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3 points

typically aren’t paying employees to do shop for you

The employees are paid hourly to be at work and do what they’re told, basically. It’s not like asking an employee to pick groceries for an order costs the company extra. The employee is already being paid to be there whether or not they pick your order.

The fee is being charged because they know you will pay it, not because it’s an extra cost.

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2 points

I think they’ve generally started hiring people to only handle online orders, or that’s how it appears at my local stores.

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0 points

To play devil’s advocate:

If they are hiring specifically for picking online orders, they would lose money by not having as many online orders, right?

Well, adding these extra fees is a surefire way to stop or slow people from ordering anything.

Psychologically, someone would be more willing to pay for an item that’s $15 with free shipping, than one that’s $10 + $5 shipping.

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2 points

i don’t know about this place but i know with a lot of other delivery options the “fee” does not go to the employees, it’s just extra money because they can

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19 points

T&T is a Loblaws chain. It’s wholly unsurprising that they’d be this scummy

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5 points

that’s a low blow, Loblaws

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2 points

Don’t forget to check out the Bob Loblaw Law Blog!

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2 points

That actually explains a lot!

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14 points

are we still tipping our landlords?

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7 points

Tipping them upside down?

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13 points
*

I have just stopped tipping…

I was generous during covid to those actually working, 30% usually. Now nobody does a damn thing but have their hand out… Companies need to step us, not us.

That being said I’m not physically unable or too lazy to go to the grocery store.

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1 point

That being said I’m not physically unable or too lazy to go to the grocery store.

These guys are over 50km away. If the weather was nicer, I’d probably bike there.

But I’m happy to pay shipping for something I can’t get locally. I haven’t placed the order as the tip stopped me cold.

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