Generally open source has very good support, with fantastic documentation, and nearly every possible issue described either in the documentation or bug trackers. If you find something new, reporting it to the bug tracker will quickly get you help from someone very knowledgeable on the software. But you have to remember these people are unpaid volunteers, and if you waste their time, they will not help you. Read the documentation and search the bug tracker before bothering someone. The devs have no obligation to put up with your bullshit.
TL;DR OP wants you to pay for the privilege of reporting a bug because their time is too valuable, but they still expect the open source community to contribute their time for free to the project. And then OP throws a hissy fit when people tell them what a shitty opinion that is.
Seriously, why would anyone contribute to a project like this?
So obviously this is a very confrontational post, but tone aside, I kind of get it. I think it’s good that the author is up front and has made an explicit decision that they don’t want to put in the effort to build a public community around their software. They’re providing it as-is as a service to the public and they even indicate that they are open to other groups forking and putting the work into building a community. And crucially I’m not seeing an expectation that the community contributes back. I don’t think there is anything wrong in deciding where your interests and limits are, and I’ve seen other open-source projects die or rot when the maintainer runs out of time or loses interest, but without this being clearly communicated.
I agree with you that I personally wouldn’t try to contribute to a project like this since I also have no interest in building a community myself, but at least the project is up-front and clear about all this.
TL;DR OP wrote a bug ridden piece of shit app and is now overwhelmed with bug reports that will most likely never be fixed.
If the code was actually any good, or if OP didn’t have the emotional maturity of a petulant child, then maybe someone would actually want to contribute to the project and help with fixing bugs. At this point I can see why nobody would want to touch it.
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