Voting with your wallet doesn’t work when there aren’t any alternatives. If all the services are bilking people, then there’s no choice but to stop using an entire type of service. There’s a similar argument in American tipping culture: you can just vote with your wallet by not going out to eat.
But that’s austerity measures and those have been shown definitively to NOT work. People won’t give up most of life’s pleasures and conveniences unless they have to. No one wants to deprive themselves of most of society’s benefits. And they shouldn’t have to. There should be laws regulating how companies charge and introduce fees and what they can charge for to prevent abuse and industry-wide abuse.
Yes there is an alternative, you don’t use delivery services. It is just a big dumb waste of money.
I pick up all my own food, have never used any of the 3rd party food delivery ripoffs
Tbf, not everyone has a car. I mean, cooking ramen at home and saving up for a car would be a better use of your money, but then people like whoever replies to this that are ideologically opposed to cars would rather have someone else with a car deliver it so they can disconnect themselves from that reality.
Fwiw I also always pick up, I was a delivery driver for 10yr, I can take one more run (to myself).
That’s great. My time is worth less than theses crazy prices and I work better if I get something to eat and this is faster than getting the very limited and terrible food at work. Do I feel like the prices are insane? Yep. But it’s a value call and since there isn’t another option that allows for good quality food quickly, they get my money. This didn’t used to exist and that sucked, so maybe we are just undervaluing how great this is. Would be greater not paying $60 for lunch though, so yeah, I’m gonna keep paying and grumbling about it at the same time. I really hope drone services take off soon and have better pricing.
People not ordering food en masse would hurt small businesses the most. Plus there’s a huge benefit to using an app to order food, which is why they’re so popular. If the system were controlled by the restaurants and interoperable via an open API, we’d at least see some transparency.
The problem is exactly what OP stated: These things are owned by a small number of players, who can exercises control of the market from all sides. They’ve created a chokepoint where they can extract rents without needing to provide value in return.
But you can vote with your wallet and not use the third party delivery app. Order from the place directly or call and order for pickup depending on the venue. Almost any resteraunt will let you call and order for pickup (that’s already what Uber/GrubHub/etc. do then charge you the fee for the convenience), and they’ll prefer that over the app because they get 100% of the money you pay for that meal
I get that boycotts don’t work, but who the fuck is still paying double/triple instead of picking it up themselves on their way home or just driving out to get it - I haven’t ordered third party delivery since the pandemic since there’s no way I can justify the stupid high cost.
I recently started delivering with DoorDash to add some cushion to my budget and this week I had someone buy a single two pound bag of spaghetti noodles from Safeway.
I got laid $6.75 for the delivery after tip (DoorDash paid me $4.75 and the customer gave me a $2 tip). The noodles cost 3.84 at Safeway, and $4.18 on the app, and Safeway is a zero dollar delivery fee shopping experience.
As far as I can tell, it cost DoorDash a dollar or two for me to make that delivery, and/or the customer paid a lot more than $6.75 for the noodles for it to make sense for DoorDash to take.
It was a sort of surreal experience.
I would eat out the most when I was pulling 14-16 hour days, and I cook at home the most when I work 8 hour days.
I dont think laziness enters into it
I used to cook literally every day of the week, but then I started clinical rotations and now I’m working 14-16 hour days 6-7 days a week. I’ve entirely stopped cooking for myself, even though it was previously my favorite hobby, because there’s no fucking way I can fit it into my schedule anymore. Anyone who wants to call me lazy can go fuck themselves, and doubly so for anyone who argues it’s my fault for paying exorbitant prices for delivery “because there are alternatives”. I don’t have the luxury of voting with my wallet and it honestly makes me made whenever I complain about unregulated prices and am told I should just not use the service and instead do X, Y, or Z option that isn’t even close to practical for me.
I’m my area the Uber eats prices are higher than if you order in person. An order at my fave dumpling place is 11$ pick up and listed at 14$ on Uber. Add service fee and tip it’s +20$. Paying almost 10$ extra for a meal to take 45 minutes to get to my house cold is not a good deal.
Why would it be a “deal”. It is a luxury service for those who can afford it. Mostly paying for someone else’s labor which isn’t cheap.
It’s not really luxury though - the orders are often wrong, the food is cold, and it is one of the slowest ways of getting food to eat.
Uber eats etc pulled all the money out of the community. No longer does the restaurant make money and pay a little bit to the driver, who back in the day might have been the owner or the owners kids. No, now the restaurant margins are impossibly thin and so the food is shit, and the driver isn’t an employee and spends it all on gas and oil changes.
Uber eats takes all the money and sends it to investors.
Uber and all the other Ubers for X no longer provide a service. They made an app that helps deliver goods and services, but now what? If we nationalized these companies and made them owned by the people, or the people in that industry, we could actually keep the money in your own city.
Instead we have $80 pizzas and poor, disaffected workers.
I stopped using uber eats after like 2-3 times. I was sick of the bait and switch pricing.
Restaurant promotion near you! Two pizzas for 20 $!
Ok I guess I’ll get that, delivery gotta be like 5$ no big deal…
Meanwhile the total is somehow 37.85…
Ugh…ok I guess everyone has to make money and at least everyone is compensated, and it’s convenient…
click next
Would you like to tip the driver? It’s only fair he gets some too! 15%?18%?20%?
Fuck off wtf was the deliver charge then? Wtf were all the fucking charges.
App uninstalled.
In theory, the delivery charge should have been the money that goes to Uber to cover their costs. It’s expensive to develop quality web apps, manage drivers, do customer support, etc. But in practice, Uber double dips. There’s the delivery fee and restaurant paid fees (often resulting in higher menu prices).
Often? Is there any case where it’s not, apart from promotions/coupons/etc?
This makes me curious, now. I ordered pizza this weekend and there’s the $5 delivery charge. Plus we tip, of course. But I do order through the app. So if that $5 is going toward app maintenance or whatnot, I wonder if calling them directly to place a delivery order will eliminate that extra $5 fee. Somehow I doubt it.
I agree with you until you said to nationalize Uber eats lol. Just stop using it.
It’s a useful (though non-essential) service that leans toward a natural monopoly. Nationalisation or heavy regulation are the solutions to this.
Under regulation, profits flow to shareholders. Under nationalisation, they flow to treasury. Practicality of nationalisation in the current climate aside, I know which I’d prefer.
Yeah, we can just go back to the restaurant hiring their own delivery people.
Except almost none of them did. You’re suggesting going back to having next to zero food delivery options in a world that continues to see COVID spikes and could have future localized lockdowns. I also think this overlooks how much of a QoL increase these services are for people with limited transportation options or mobility problems or other health issues making it hard for them to get out of the house. These services are more than just conveniences to them. They are massive upgrades to their lives.
Delivery fee and a tip?! lmao get the fuck out of here
That’s been a staple of restaurants for decades. The restaurant would charge the delivery fee on the bill, but you were still expected to tip the driver directly. People who didn’t became well known to drivers. It was a good idea to just tip the driver…
Oh yeah, we for sure remember our regular stiffers. Wonder why your pizza is always cold and your drink has been steadily shaken since I left the store? Maybe if you threw me one dollar in tips you’d see some improvements on this, but the last 20 times I came out here you didn’t break me off shit.
Maybe you should focus your anger towards your boss who isn’t paying you enough and not on the customer who is unfairly being expected to subsidize your salary.
Do you want to round up to the nearest dollar for a donation so we can have a bigger tax write-off and gain profit rather than us just paying our employees contracted drivers better?
The fuck I don’t.
Large donations to charities are absolutely written off. Roughly 40%
I pay the company to make a large contribution for them to write off. It wasn’t their money. It’s profit now.
They absolutely write it off. They just don’t make money off it. They say they made a dollar and then donated that dollar so they are asking not to be traced on it. It’s no different than if you sent the charity your $0.57 directly. You can even still write off what you donated. The only notable difference is that the company can say they donated to charity. And some do provide additional funds.
If they made money off of the donations then why wouldn’t every single company just ask you to donate to charity? Because they don’t and it costs money to take in donations. Often, companies that do it do it for the perceived goodwill. Good PR.
I don’t have the disposable income for ordering or even takeaway anymore and the fees only get worse from here. Learn how to cook. Impress your visitors. Get nice things in life with the savings.
Unfortunate but this is the truth. Too many of us have been accustomed to small luxuries like “affording takeout”, but we unfortunately have been priced out of being able to afford stuff like this.
It’s a tough pill to swallow if you’ve been doing it your whole life and think that a functioning adult with a full-time job should be able to afford some takeout every now and again. We are not the generation that gets to enjoy that privilege, it seems.
