127 points

As a bit of context:

It is not uncommon for high end cars (and that is what they are marketing the cybertruck as…) and even a lot of “prestige” fashion or electronics to have a no resale for N months clause. That is actually “good” because it severely limits the resale/scalping market and discourages people from buying them to flip them.

That said, this is also a textbook example of when you provide an exception. Loyal customer (whether they are or not) who can’t actually use a product. Because then you can spin that as “We are a great company, we have your back”

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59 points

Tesla is only interested in screwing customers out of money and never dealing with them again. It’s not a prestige vehicle, it’s a defective piece of shit.

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25 points

Obviously. Doesn’t change that this is “normal”

What is not “normal” is that, like all of musk’s companies, they manage to fuck up even the most trivial of PR wins.

Gallant would either buy the truck back (maybe minus a “restocking” fee) and use it for parts or replace enough parts they can call it “new” and re-sell it. Or they would coordinate with an influencer they trust to favor them and broker the deal

Goofus tells the cusomer to go fuck themselves and assume they will win on twitter.

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15 points

It isn’t normal. Toyota doesn’t ban you from resale, Ferrari does. Tesla isn’t comparable to Ferrari, and drawing that comparison only serves to normalize this lunacy. That’s the point I was making about that. The stans will punish themselves, and I’ll chuckle sensibly at it, but normal consumers getting duped into this kind of BS isn’t acceptable.

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28 points
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As at example why this is a good thing, consider the latest X-Box consoles.

I tried two Christmases in a row to buy new game consoles for my kids, but they were never available. They sold out almost immediately. Some of that was too few being produced, but some was scalpers swooping in to take all stock before customers could. Scalpers would offer some for double or triple the price, but I refuse to support that behavior.

Scalpers directly lead to my frustration on the product, and giving them up, scalpers directly lead to my kids giving up XBox gaming altogether. Scalpers directly led to the entire eco-system losing the profits from a family that likely would have spent way too much, and I’m sure I’m not alone. Everyone lost, except the scalpers.

Retailers eventually started imposing purchase limits to reduce the impact of scalpers, but it was too little too late. the X-Box ecosystem lost customers who will never come back.

And Walmart. Fuck Walmart. I’ve read about the negative impact of Walmart but never had a strong opinion since I rarely used them anyway. But during the Xbox fiasco, their website offered scalper sales at some of the highest markups, their websites falsely reported Xboxes in stock to product finders when it was only scalper ads. Fuck that, and fuck any large retailer who refuses to support Apple Pay because they’re trying to force customers to use their shitty pay system

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10 points

Yup. It was especially hilarious how many people on the various message boards and discords would talk about “Oh, this is the tenth PS5 that I found to buy for my friends”. And there were people dumb enough to think they weren’t scalping.

Which was actually nice. The Sony website queues were… bad. But it was tied to a PSN account which drastically limited how many an individual could buy. I am sure that, much like with Valve doing the same for the Steam Deck, is no longer effective because professional scalpers have like 40 accounts they bought a 2 dollar game on. But it made for a much nicer experience.

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1 point

I helped myself and 2 others get PS5s, but I basically followed a specific account on Twitter when they announced new drops at Target/Walmart/etc

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18 points

Lol they could just say you can’t sell it for more than the sticker price. This is just fucking the customer!

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18 points

In theory? I prefer that approach.

In practice? Oh yeah, I totally legally sold my stupidly and unnecessarily expensive limited edition shoes to someone for sticker price. On a completely unrelated note, they gave me an extra 500 dollars for no apparent reason"

“No resale” sidesteps all of that while also removing the bad PR of “and all 5000 cybertrucks were on facebook marketplace two days later”.

The issue is not the no resale for N months policy. That is, ironically, more pro consumer than not. The issue is that it is being applied to a shitty product with prototype teething issues where the scarcity was artificially induced due to poor design processes.

Now, if we want to have a DIFFERENT discussion about how most of these “prestige” products are marketed through artificially induced scarcity then… yeah. But in a world where people want to buy something with a ridiculously limited run? I would rather the people fighting over who gets to buy it actually “want” it rather than just the same scalper bots we see in everything else.

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9 points

A Ferrari or Pagani is a high end luxury car, a Tesla is an overpriced normal car they want to hype up in order to sell it to chuds with more money than sense

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81 points

I don’t feel sorry for anyone buying 250k hunks of shit.

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10 points

Or for anyone who gives money willingly to a company run like Tesla. They knew who they were buying from.

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48 points
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The manager told Raddon that his situation wouldn’t likely warrant an unforeseen circumstance that would trigger Tesla’s re-purchase of the truck, and reminded him that he signed a Tesla Vehicle Order Agreement which states if a Cybertruck owner sells the EV during the first year, they can be fined $50,000 and be banned from buying future Teslas. According to Business Insider:

This seems sketchy, but then again companies apparently just get to do what they want as long as they can afford enough lawyers.

Raddon told BI that he’s a rule-follower and he doesn’t plan to go against Tesla’s verdict on the matter or hire a lawyer to dispute the decision.

Hahaha!

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31 points

omg that’s so much worse than just being a Tesla cuck… That’s like fighting to be Elon’s Bottom Bitch… These people are insane.

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7 points

Lawyers aren’t cheap…

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6 points
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Sounds like a flaw in the system that disproportionately favors the rich. Should probably do something about that.

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4 points
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…and he might have alimony payments to worry about in the near future. Perhaps child support, too.

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18 points

if a Cybertruck owner sells the EV during the first year, they can be fined $50,000

How is that even remotely enforceable?

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20 points

It may not be, but it worked on this guy though intimidation since he isn’t going to contest it.

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7 points

In most jurisdictions such a clause would be downright illegal and thus completely void.

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6 points

Yeah, but he lives in Utah, so…

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3 points

Good, you see what I tried to imply here.

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16 points

Jeebus man. This car is probably the ugliest car after the Homer Simpson design. The concept is even dumber, and it’s hard for me not to look down on buyers/owners of such ugly fanboi thrash-ware…

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16 points

The discoloring on the steel makes this car look 10 years older just about a month after it came out of the factory.

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