Ticketmaster will not respond to request to buy data from us.
No shit. Paying a ransom like this is pointless. You’ve already lost the data, and payment does nothing to guarantee it’s not copied/released afterwards anyway.
Move on and put your focus on preventing it happening again.
Obligatory fuck ticketmaster, break up that monopoly already.
I’ve known good criminals and bad cops. Bad priests. Honorable thieves. You can be on one side of the law or the other. But if you make a deal with somebody, you keep your word.
Cyber criminals want to make more money like anyone else. So if they get a reputation of going back on their word, they aren’t going to get their next payday.
What paying the ransom does is empower their next data exfil and let other hackers know you’re willing to deal.
I’m not saying there aren’t bad actors out there.
Fuck Ticketmaster.
What, no “convenience fee”?