cross-posted from: https://lemmy.world/post/17792695

After slowly phasing the app out in some regions, Samsung has announced that it will no longer pre-install Samsung Messages…

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If you send someone an SMS you know with great certainty that it will be received.

Not to get too bogged down in this debate or anything, but this European is surprised you say that SMS is reliable. One of the great motivators to use web-based messaging apps is because SMS is so notoriously unreliable, with messages occasionally not receiving or sending. Has SMS reliablity been improved much in recent years? Or is web-based messaging less reliable in your experience?

Genuinely curious btw, I’m not in the same party as the troll elsewhere in this thread.

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I cannot recollect EVER having problems sending SMS, which is not something I can say for any other text messaging platform. Maybe that’s just me. However that’s irrelevant, as the point that I was making is that EVERYONE has SMS. You don’t have to ask anyone “Hey do you have the SMS app?” You just ask for their number and fire off a message and Bob’s your Uncle. If you want to send them a WhatsApp message and they don’t have WhatsApp, it is a 100% guarantee they will not receive your message.

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Ah, I see. Your point isn’t necessarily reliability but availability. It’s an interesting perspective to hear that the US appears to be so behind (at least from a European perspective of course) when it comes to messaging apps. As far as SMS reliablity goes, I have occasionally had messages not send, or have messages come in delayed considerably. Or stuff like 2-factor auth texts not coming in, requesting a new one and then suddenly receiving 3 at a time. Not deal-breaking or anything, just the occasional annoyance.

I don’t think WhatsApp allows you to send a message to someone who doesn’t have the app. So WhatsApp would just inform you. Although I don’t recall the last time someone did not have either WhatsApp or Signal installed. But again, that appears to be far more common in the US?

Do you ever miss the extra features that web messaging brings, like in-chat polls, voice messages, etc…? I’m not sure how much of that RCS supports (because almost nobody uses that here). To me it seems like the convenience of web messaging outweighs the “does person x have app y” question, but that’s probably because I never really have to ask myself that question.

I also just realised that you state that everyone has SMS messaging. There are phone plans available here that don’t offer SMS messaging anymore. You can still receive them, but sending them either doesn’t work or costs a high premium (obviously this disadvantage is offset by a lower price for the rest of the plan). I wouldn’t be entirely surprised if SMS eventually just gets phased out.

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Your point isn’t necessarily reliability but availability.

It’s both. If it’s not always available, it’s not reliable.

It’s an interesting perspective to hear that the US appears to be so behind (at least from a European perspective of course) when it comes to messaging apps

I don’t think we are, at all. Sure some other countries have a unified messaging platform, but all of them are corporate-owned, controlled, monitored, and not federated. In that regard it’s barely a step up. Ideally we would have something like email (but of fucking course not email, because its atrocious) that doesn’t require any corporation or centralization involved, where we could run our own or choose which entity we want to host our data, and would be interoperable across entities. Anything short of that I wouldn’t consider much of an advancement (except Signal).

But again, that appears to be far more common in the US?

The only people that I talk to on Signal are the ones that I’ve been able to force to use it. If they send me messages on FB, IG, SMS or whatev, I just wont reply to them. I think there are quite a few more that use WA but I don’t know because I refuse.

Do you ever miss the extra features that web messaging brings, like in-chat polls, voice messages, etc…?

Nice to have but not necessary and not worth it.

I’m not sure how much of that RCS supports (because almost nobody uses that here).

Much like iMessage, Google Messages is the messaging app that comes pre-installed on most Android phones, so people who have those phones use them. There aren’t many but there are some. RCS is pretty dreadful, currently. iMessage is by far and away the most popular chat platform here, and is largely responsible for Apple’s local dominance in the smartphone market. Especially among teens it is WILDLY popular. Apple is moving to add interoperability with RCS soon (thanks EU).

There are phone plans available here that don’t offer SMS messaging anymore

I’ve never heard of such a thing.

I wouldn’t be entirely surprised if SMS eventually just gets phased out.

Not around here, for sure.

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In the US at least reliability hasn’t been an issue in 15 plus years at least…

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I personally occasionally experience delayed sending/receiving of messages, or messages suddenly coming in in bulk. Only very rarely do messages not come in at all thankfully, but mostly the occasional delays in sending/receiving I think led to the reputation of poor reliablity for SMS. But it makes sense that the US would try to keep those issues to a minimum if so many people still use it, whereas in Europe perhaps it’s less of a priority?

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