2 points
Enshittification. Applies to Amazon too.
First they attracted consumers. Then they attracted sellers. Now they’re exploiting both.
There is a reason why they got brick and mortar shops to close, while sellers with too good of a return policy are going under, and the search feature returns random numbers of items in a random order that have little to do with what you asked it for (the most egregious is “sort by price”, which suddenly makes the product count go down… but you go to camelcamelcamel, and for the same search it stays the same with actual sorting by price).
