Report provides key findings about consumers’ ability to obtain price information from funeral providers by phone

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2 points

I am confused as to why we care about the ability to do so “after hours”.

We called them when they weren’t open and they couldn’t quote us a price!

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3 points

Because the price shouldn’t change if they’re doing fair business practices so it should be available on a website?

Weak reasoning, sure, but one company effectively owns 80+% of the market so anything that hurts them is better for everyone.

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