The plea is “don’t chitchat with the Maccos worker in the drive through. Just make your order as quickly as possible.”
Probably the same people that stand in queue for 20 minutes but refuse to glace at the menu to figure out what they might want until they’re actively being served and are now holding up the massive line behind them.
End Old man rant.
Most likely, also, they probably hate self checkouts because ‘removes the human element’ where they can chat to a forced corporate hostage that basically has to be polite.
I’m a self-checkout hater, but that’s mostly because I’d rather dump my groceries on the conveyor and zone out while someone else gets paid to do the work. If I do self-checkout, I have to do everything myself and then it complains and I have to get staff to come fix it and it’s all so stressful.
The new Scan and Go option is absolutely brilliant. You just scan the barcode with the app as you put it into your trolley and then pay on your phone, scan a QR code on your way out, and just walk.
Sometimes you get selected for a random spot-check before you can walk out, in which case someone comes over and scans 5 random items before you can go. But even with that it’s so much better than old-school self-checkout.
