293

CVS Is Turning Locked Shelves Into an Excuse to Make You Download Its App(gizmodo.com)

posted
by
Avatar
return2ozma@lemmy.world
in
Avatar
technology@lemmy.world
66 comments
hidereport
Sort:
HotTopControversialNewOld
You are viewing a single thread.
View all comments View context
Avatar
shalafi@lemmy.world
38 points

Easing the ordering process, and a solid return policy, is how Amazon exploded overnight. Study after study showed that people would walk back if the website offered the slightest hassle. Also funny, something like a 1.3s load time difference would send people to competitors.

Do they not teach this shit in business school?!

permalink
report
parent
reply
Avatar
catloaf@lemm.ee
11 points

Not really. They mostly teach “quarterly profit line go up”.

permalink
report
parent
reply
Avatar
shalafi@lemmy.world
2 points

Making sales makes line go up.

permalink
report
parent
reply
Avatar
randomcruft@lemmy.sdf.org
1 point

Make profit machine go brrrrr!

permalink
report
parent
reply
Avatar
villainy@lemmy.world
9 points

It took Valve years to build Steam into the juggernaut it is based on maximizing customer value and minimizing friction. Years! Like multiple of them! Who has time for that! I need my profits this quarter!

permalink
report
parent
reply
Avatar
TheMinions@lemmy.world
2 points

As someone who has a BS in Business, yes they taught this in business.

Similarly we had case studies on Wal-mart’s absolute domination of the logistics game which made them a powerhouse in the “before Amazon” times.

permalink
report
parent
reply

Technology

!technology@lemmy.world

Create post

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

Community stats

  • 17K

    Monthly active users

  • 14K

    Posts

  • 597K

    Comments

Community moderators