Sure, the technology is available and it works well (mostly). But people are not machines, and in my experience quite a lot of them are not as comfortable communicating through chat and webcams as they are in person. Older people in particular don’t really get that they can be used for quick, informal conversations, and only use them for preplanned meetings.
Let me tell you, I’m much much more comfortable on chat and webcam than in person.
So like they work as expected except for those that intentionally use them wrong?
I can gaurentee you conversations can have the exact same flaws
For sure, there were other issues, which were amplified by the distance and the lack of communication. Point is you can come up with the best technical solution to a problem, but at the end of the day if the people aren’t able or willing to adapt, there’s not much you can do except fire them (which I couldn’t) or move on (which I did).