I started using grocery self-checkouts during COVID, but I’ve kept using them because there’s rarely a line (and I’m a misanthrope). I’d probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.
Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.
I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.
Yeah I just walk by and say “no thanks!”
Our interaction is done once I pay for my items. Don’t like it? Call the cops I guess I’m done dealing with the store for the day. Don’t trust me? Hire a cashier, not really my problem.
I’m still pissed all these self-checkouts haven’t lowered any prices. Seems like if you got rid of 30 cashiers the price of my bread should’ve gone down a little.
