Not sure why, but your comment made me think about the first machine I switched to Linux. It was a laptop who’s fan eventually had a bad bearing and needed to be replaced. Luckily it was still under warranty, so I sent the laptop in to get the fan replaced, and received my laptop back with Windows installed on it… I was so livid.
Never send them the drive.
They are probably required to boot to the desktop for qa
Yup, exactly what they said. But I didn’t know any better at the time. These days I would just fix that myself rather than send it to them
Yeah, it’s a once in a lifetime thing lol, but it’s better to put that out on the off chance someone reading it may have to send one in.
I hate to say it, but unless they’re corporate machines or you put it together yourself, computers are basically disposable these days.
I mean if you already bought the computer, they’re really just giving it back to you and I’m pretty sure you can just download it.