13 points
Those overly negative comments often come from USA. I’ve never had any major problems with self checkout in Europe and I generally go there as it’s faster and you don’t have to race against the cashier. Of course some chains have worse self checkouts, some have better but overall many people like it a lot. Even some older people who are not tech savvy use them.
1 point
I’ve never tried them really I just either get help or leave once I realize self checkout is the only option
3 points
1 point